Search results for: 'optimization for place grid'

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact center boundaries expand to encompass digital self-service, AI-driven resolution, and proactive engagement, the platforms ...

Cloud has become an established component of enterprise technology strategy in Latin America, but adoption has not necessarily reduced complexity. Many organizations now operate fragmented environments: public cloud, private cloud, on-premises infrastructure, legacy applications, SaaS platforms, and multiple data architectures. As a result, the st...

26 Jun 2020  |  Global  |  Market Research

Global Integrated Facility Management (IFM) Market, Forecast to 2026

Technology Integration, Evolution of Business Models and Addition of Service Lines are Expected to Drive Growth in the Market

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Key Issues Addressed

The global integrated facility management (IFM) market has the highest rate of growth within the overall outsourced facility management (FM) industry, followed by bundled-service and single-service FM offerings. It is also going through a period of major transformation, driven by technological advancements, upcoming business models, challenging mar...

28 Jul 2020  |  Latin America  |  Market Research

Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

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The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...

Rapid technology advancements and rising customer expectations have disrupted the global retail industry in the past decade. Outdated retail store concepts, new generations of consumers, and new points of commerce (voice commerce, for example) have also disrupted the industry; however, COVID-19 has been the key disruptor. After the pandemic, retail...

07 Jan 2021  |  Global  |  Market Research

5G Powering the Global FTTx Optical Access Infrastructure Market, Forecast to 2025

The Demand for High Bandwidth Capacity Creates New Growth Opportunities

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A new generation of tech-savvy consumers is using many devices and services in their homes, including extensive web surfing, downloading and uploading videos and photos, messaging, and voice over IP. Current DSL bandwidths are not sufficient to handle these large applications. Beyond entertainment, there are a significant group of applications that...

05 Feb 2021  |  Europe  |  Market Research

Transformation of Electric Vehicle Charging Technologies, Forecast to 2027

11kW On-board Chargers Likely to become a Standard on BEVs by 2027

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The automotive industry is evolving rapidly, both in terms of technology and in tackling environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative and are just now becoming an integral part of OEMs business strategies. Automakers like Volkswagen, Hyundai-Kia, and Renault-Nissan-Mitsubishi (RNM) are creating sep...

05 Feb 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry

Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys

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Key Benefits

Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this se...

Transformative business solutions and customer-centric business models are compressing the value chain. Vertical integration is causing value chain dynamics to change, with new entrants offering end-to-end solutions across the upstream and the downstream stages. The value chain will move from the current product-centric model to consumer-centric da...