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This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

North America is the world’s second-largest commercial vehicle market based on annual unit sales. Commercial vehicles play a major role in determining the purchase price of consumer products: about 65% of the region’s freight is transported by road. The industry has been affected by fluctuating freight rates and significant driver shortages. Accord...

The study provides an overview of the upcoming technologies, features, services and trends pertaining to digital assistants in the automotive industry. Digital assistants have evolved from their infotainment use cases to vehicle and driver safety use cases. Original equipment manufacturers (OEMs) and Tier I suppliers are significantly investing in ...

As technology adoption has skyrocketed, it has vastly changed the way that consumers engage with businesses across the industries, but never more than in the retail sector. Online shopping, web portals for deals and discounts, review sites allowing consumers to review, compare, praise and complain, and mobile loyalty apps are just a few of the chan...

30 Jan 2020  |  North America  |  Market Research

Assessment of the US Revenue Cycle Management Market, Forecast to 2024

The Next Generation RCM is Prioritizing Consumer Centricity

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This study primarily strives to: • Analyze the market forces affecting the utilization of next-generation Revenue Cycle Management (RCM) IT and service solutions among US hospitals and physician practices. • Evaluate the latest regulatory objectives that mandate episodic financial risk management initiatives. • Highlight the best practi...

25 Feb 2020  |  Global  |  Market Research

Drones in the Global Power and Utilities Industry, Forecast to 2030

Technological Advancements in AI, Nanotechnology and IOT will Drive the Adoption of Drones in the Power and Utilities Industry

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Key Issues Addressed

Drones or unmanned aerial vehicles (UAVs) are currently finding application opportunities across various commercial businesses and are poised to impact multiple industry verticals in various capacities. Drone applications are emerging in various sectors such as agriculture, mining, oil and gas (O&G), construction, utilities and environmental conser...

The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...

11 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research

Disruptive Technologies and Innovative Business Models Transforming the Transport Management System Market in India

Growth of the eCommerce Industry, Digital Transformation of Logistics Operations, and Shifting End-user Preference towards Low Cost of Ownership to Drive Uptake of TMS Solutions

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Key Issues Addressed

The transport management system (TMS) market in India is estimated to register double-digit CAGR from 2019 to 2028. Growth of the eCommerce industry, digital transformation of logistic operations, and shifting end-user preference towards low cost of ownership will drive the growth of TMS solutions in the country. This study covers the TMS software ...

08 Jun 2018  |  North America  |  Market Research

US Cardiac Troponin Diagnostics Market, Forecast to 2021

High Prevalence of Heart Disease Propels Market Growth

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Key Issues Addressed

Cardiac troponins help to diagnose nearly two-thirds of the patients in the diagnosis Acute Coronary Syndrome (ACS) who are missed out by Echocardiogram (ECG). ECG can detect only one-third of the patients with persistent ST-segment Elevation (STEMI), whereas cardiac troponins can distinguish patients without ST-segment elevation (NSTEACS; non-ST s...