Search results for: 'plug-in'

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

Rising consumer preference towards social and fine dining will be one of the leading factor for the advancement of the market. Thriving restaurant and dining industry, changing demographics, high levels of disposable income and rising preference for fashionable lifestyle will further boost the market. While Europe is the largest market for Tablewa...

This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...

This research service highlights the South Korea integrated facilities management (IFM) market. It includes key research findings, country profile, construction trends, industry challenges, market drivers, market restraints, total market size for IFM market, revenue forecasts, market share analysis, market size split by FM type, market size split b...

Singaporean waste management is focusing its full force on improving recycling rates to achieve its long term waste goals. This study examines the market for recycling equipment and provides an overview of the revenues generated and the amounts being spent on recycling equipment while providing a forecast of the growth potential within the recyclin...

25 Jun 2021  |  Global  |  Megatrends

Trend Opportunity Profiles—Crowd Analytics

Rising Investment in Smart Cities will Drive Opportunities in Crowd Analytics

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Key Issues Addressed

Advancements in data science and modeling techniques have led to the development of crowd solutions that analyze purchase motivations, engagement rates, and personal preferences from physical movements. Crowd analytics is evolving rapidly beyond camera-based surveillance and video analytics toward intelligent analytics that provides customers with ...

Industrial control and automation have been historically dependent on hardware devices and proprietary, vertically integrated systems. Shifting the centralization of logic and intelligence from hardware into software that can run on any capable device is a key step in improving productivity and flexibility in manufacturing. This shift also addresse...

Retrofitting of existing buildings contributes a major share in the European building automation systems (BAS) market. The BAS market discussed is segmented into office buildings, educational buildings, hospitals, wholesale and retail trade buildings, industrial buildings, and other building. The convergence of information communication and technol...

This research service covers the personal protective equipment (PPE) used in the Latin America mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respiratory protection,...