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This study provides forecasts for the Asia Pacific (APAC) customer experience (CX) management market from 2023 to 2030. CX has become a prominent competitive differentiator in the digital age as customers increasingly expect memorable experiences that make them feel valued and appreciated. Organizations that understand customer sentiment and future...

29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

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Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

The European Voice Alarm Systems market is growing, driven by legislation and building regulations mandating the use of voice alarm systems in certain categories of buildings. The EN 54 standards that have been enforced since April 2011 are expected to affect market dynamics due to the cost of certification and compliance testing. Centralised voice...

Abstract: Transition to a carbon-neutral energy economy requires a more environmentally-friendly energy carrier. Hydrogen and its multiple end-use applications play a huge role to contribute to decarbonization of major sectors of the economy. Current power generating units cannot cater to emerging needs in reduction of greenhouses gas emissions. H...

Frost & Sullivan’s mobility team tracks the global off-highway (OHW) equipment industry, providing deep-dive analysis of the shift toward equipment-as-a-service models and the implications of new technologies on the transportation landscape of the future.The OHW practice evaluates applications in the construction, mining, agriculture, forestry, and...

Artificial intelligence (AI) advancements are helping companies automate unmanned solutions designed for commercial tasks. While the adoption rate varies based on the domain the unmanned system operates, all unmanned solutions benefit from this development. To enable autonomous navigation features in unmanned systems, OEMs must equip their produ...

As employee presence in offices surges to its highest level in more than four years, companies are realigning their workspace and technology investments amid a new landscape. The workplace is becoming more flexible, technologically advanced, and environmentally conscious while also being flexible to accommodate potential policy shifts. Frost & S...

Vehicle leasing is seen as a solution to the growing number of challenges faced by companies with regard to their mobility needs. Amongst others, these include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses in the present market conditions are focused on their core products/s...

10 Aug 2020  |  Global  |  Market Research

5G-powered Digital Economy Catalyzing the Global Wireless Technology Market, 2020–2024

IoT, SDN, and Low-power Consuming Wireless Technologies to Drive Growth Opportunities

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The global wireless technology market is well established and is witnessing a period of dynamic growth. This market is expected to expand its revenues from $1,431.30 billion in 2019 to $5,519.40 billion by 2024, at a CAGR of 31.0%. Wireless technology is used for enabling connectivity between different communication networks, within enterprises, or...