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30 Nov 2023  |  Latin America  |  Tracker
Customer Experience Outsourcing Services in Latin America and the Caribbean, Forecast to 2029
The Race to New Heights of Efficiency Creates Growth Opportunities
Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
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20 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Customer Relationship Management Software, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...
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21 Nov 2019  |  Europe  |  Market Research
Europe Mining Industry Personal Protective Equipment (PPE) Market, Forecast to 2023
Closure of Coal Mines and Waning Mineral Exploration Activities are Expected to Affect the Mining PPE Adoption Rates and the Overall Market Potential during the Forecast Period
This research service covers the personal protective equipment (PPE) used in the European mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respiratory protection, prot...
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08 Nov 2019  |  Global  |  Market Research
Analysis of the Global Flexible Plastic Packaging Market, Forecast to 2023
Innovation in Developing Sustainable and Recyclable Flexible Solutions Will Drive Market Growth
Plastics have been a part of packaging industry for long. Features including light weight, low cost, durability, easy to handle, and intrinsic properties such as chemical and moisture resistance are the factors that makes plastic the go-to packaging material in most cases. Recently the market has witnessed a shift towards the use of flexible plasti...
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06 Nov 2019  |  North America  |  Market Research
Growth Opportunities in Human Microbiome Market, Forecast to 2023
Strategic Collaborations and Stakeholder Awareness Along with Clear Paths to Commercialization will Play a Key Role for Success in the Human Microbiome Market
Interest in the microbiome as a science and industry has exploded over the past decade. Innovations are happening across 3 significant categories for human health benefits: microbiome-based therapeutics, over-the-counter (OTC) dietary supplements, and self-diagnostics/screening. The OTC market is the largest because of the lack of precise regulatio...
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12 Nov 2019  |  North America  |  Market Research
Global Security Orchestration and Automation Response Market, Forecast to 2021
Shrinking Supply of Cyber Security Talent and Growing Volume of Cyber Attacks Drive an Early Adoption of Security Orchestration and Automation Response Solutions in Security Operations Centers
Growing volume and complexity of data breaches force enterprises to invest in many point solutions to reduce vulnerability. Information security analysts often do not have the required bandwidth to handle the huge volume of data generated by each of these tools. The situation is further complicated by the widening gap between the demand and supply ...
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06 Dec 2019  |  Global  |  Market Research
Impact of IIoT in the Global Water & Wastewater Industry
IIoT is significantly impacting economic and environmental sustainability and taking the industry a step closer to realizing the goal of circular economy
Water and wastewater (W&WW) utilities across the globe are increasingly exploring digital solutions to improve their resilience, and economical and environmental sustainability, which have been impacted by factors like water stress, pollution, and climate change. Digitalization through Industrial Internet of Things (IIoT) based smart solutions has ...
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16 Dec 2019  |  Latin America  |  Market Research
Disruptive Trends Impacting the South American Power Rental Market, Forecast to 2024
Transformation from Transaction-based Approaches to Solution-based Models
The focus of this research service is to analyze the drivers and restraints that affect the growth of the South American power rental market. Despite the current economic and political crisis, the region has strong economic conditions in place to ensure continuous market development. Factors including increased awareness among customers, demand con...
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23 Jan 2020  |  Global  |  Market Research
Global Biometrics in Healthcare Market, Forecast to 2024
Digital Healthcare Systems and IoT-based Health Solutions will Spur the Uptake of Biometric Technologies
The global market for biometrics in healthcare is witnessing strong revenue growth, with a higher rate of adoption of electronic healthcare systems and digital tools for healthcare. The rise of a smart, connected healthcare system augurs well for the uptake of biometrics in healthcare. Worldwide adoption of electronic health records is the key mark...
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