Search results for: 'engineering service'

24 Jun 2020  |  Latin America  |  Market Research

IoT Ecosystem—Latin American Operator Strategies, 2020

Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions

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The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...

Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...

Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...

23 Aug 2018  |  Europe  |  Market Research

Western European Clinical Laboratory Services Market, Forecast to 2022

Clinical Labs to Transform into Health Information Companies and Increasingly Participate in Clinical Decision Support

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Key Issues Addressed

Diagnostics has inarguably become an integral part of healthcare system, moving from reactionary science to predictive science; playing a vital role throughout the care continuum. While rising burden of chronic diseases, drug-resistant diseases and the increasing proportion of elderly population are the organic growth drivers, the shift towards cre...

During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...

As the automotive industry becomes increasingly reliant on connected and automated technologies, in-vehicle navigation and location-based services are informing much more than direction-impaired drivers. Automakers rely on these systems to ensure vehicle performance as well as passenger and vehicle safety. Today’s in-vehicle navigation features sup...

Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...