Search results for: 'services AI'
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12 Sep 2017  |  Latin America  |  Market Research
Analysis of the Latin American Contact Center Outsourcing Services Market, Forecast to 2022
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
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20 Mar 2019  |  North America  |  Market Research
Growth Opportunities in the North American Clinical Laboratory Services Market, Forecast to 2022
Laboratories Seek Alternate Revenue Streams to Combat Reimbursement Pressure
Clinical laboratory services represent one of the highest healthcare expenditures in North America, yet the United States and Canada represent different scenarios in the way clinical services are rendered. The market for clinical lab services in Canada was an estimated $10.33 billion in 2017 whereas in the United States it was an estimated $78.33 b...
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18 Apr 2018  |  North America  |  Strategic Forecasting
Adoption Trends in Managed Cloud Services: Opportunities Exist Across All Segments and Industries
In this report, Frost & Sullivan reviews adoption trends in managed cloud services, based on the most recent Frost & Sullivan Cloud User Survey. We look at which businesses are adopting managed services, as well as their expectations of their chosen providers. Results are presented by business size and industry, to determine differences in expectat...
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24 Nov 2020  |  Asia Pacific  |  Market Research
Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy
The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry
The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...
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21 May 2020  |  Asia Pacific  |  Market Research
Payments Services Market in Cambodia, Laos, Myanmar (CLM), and Vietnam, Forecast to 2025
Market Potential for Payments in all 4 Countries Indicates Favorable Investment Opportunities
China’s Belt and Road Initiative (BRI) launched in 2013 aims to boost global trade connectivity and cross-border transactions between China and countries on the new Silk Road, including Cambodia, Laos, Myanmar (collectively called as CLM), and Vietnam. It is expected to enhance financial cooperation in the region, and eventually bolster the growth ...
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05 Feb 2021  |  Asia Pacific  |  Market Research
Increasingly Sophisticated Threat Landscape Drives the Uptake of Managed Security Services in APAC
Complex Business Environment and Insufficient Cybersecurity Make the Adoption of MSS a Top Technology Strategy
Managed security service providers (MSSPs) offer managed security services (MSS) that help manage and monitor the security posture of their customers’ IT infrastructure. By using these services, client organizations are often able to reduce expenditure on either customer premises equipment (CPE) or in-house security specialists, and receive effecti...
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07 Apr 2015  |  North America  |  Market Research
Strategic Analysis of the North American Oil and Gas NDT Inspection Services Market
The Market Will Witness Long-term Growth Opportunities Due to the Shale and Oil Sands Petroleum Booms
With global oil prices declining, oil and gas NDT inspection service providers have faced questions regarding their growth strategies going forward. This research service answers these questions and provides an overview of the North American oil and gas NDT inspection services market. It discusses various possibilities of future oil prices and thei...
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28 Jan 2020  |  North America  |  Market Research
Global Healthcare Cloud Computing Market, Forecast to 2023
Competitive Dynamics are Pushing Services to the Forefront
Cloud computing in healthcare is gaining momentum as a variety of factors create a significant need for the value propositions that a successful cloud implementation promises to offer. Global healthcare cloud market revenue is expected to surge at a compound annual growth rate of 25.1% from 2018 to 2023. Cloud computing involves the use of exter...
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15 Apr 2019  |  North America  |  Market Research
Global Electromagnetic Compatibility (EMC) Test Equipment and Testing Services Market, Forecast to 2022
Digitization, Connected Cars and IoT will Continue to Drive the Market. However, End Users Who Violate Formal Testing for Compliance will Pose a Steady Challenge to the Market
The density of electronics-based products is increasing in a majority of verticals due to trends such as digitization, smart homes, and connected devices for Internet of Things (IoT). Hence, it is important to check compatibility of these products with unintentional electromagnetic interference (EMI) that can hamper the efficient functioning of th...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Omnichannel Fuel South Korean Customer Experience Outsourcing Services Market, 2020–2026
Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Support CX Outsourcing Growth Strategies
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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