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04 Jun 2019  |  Global  |  Market Research
Global Defense Outlook, 2019
The Arms Race Intensifies as Global Powers Recalibrate Diplomacy, Embrace New Technology, and Adjust Industrial Policies
The year 2019 presents an increasingly multi-polar world order that is adjusting to current geopolitical, economic, and industrial realities. Ramifications of the US-China-Russia power contest will be widespread as the US struggles to maintain conventional and strategic superiority despite accelerated Chinese and Russian military modernization, thr...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Australian Contact Center Applications Market, Forecast to 2024
The Adoption of Advanced Customer Contact Applications will Continue
The Australian contact center applications market generated shrunk by 0.2%, with market revenue of $121.8 million in 2017. The market is forecast to further decline at a CAGR of 2.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Chinese Contact Center Applications Market, Forecast to 2024
Local Competition was Strong Across Application Segments
The Chinese contact center application market grew by 1.8% in 2017 and registered market revenue of $107.1 million. The market is forecast to grow at a CAGR of 3.5% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indo...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2024
The Local Business Environment was Favorable to Market Development
The Hong Kong contact center application market grew by 2.9% in 2017 and registered market revenue of $14.5 million. The market is forecast to grow at a CAGR of 2.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Indonesian Contact Center Applications Market, Forecast to 2024
The Need for Digital Convenience has Created Opportunities for Multichannel Customer Interaction
The Indonesian contact center application market declined by 6.6% in 2017 and reported market revenue of $13.9 million. The market is forecast to grow at a CAGR of 4.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, ...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Japanese Contact Center Applications Market, Forecast to 2024
More Advanced Applications Were Deployed in Contact Centers
The Japanese contact center application market contracted by 1.6% and registered a revenue of $163.3 million in 2017. The market is forecast to grow at a CAGR of 0.9% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, In...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Malaysian Contact Center Applications Market, Forecast to 2024
The Demand for Omnichannel Solutions will Serve as a Driver
The Malaysian contact center application market grew by 6.5% in 2017 and registered market revenue of $14.1 million. The market is forecast to grow at a CAGR of 3.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
New Zealand Contact Center Applications Market, Forecast to 2024
Mainstream Focus on Resource Optimization and Customer Insights will Boost Growth
The New Zealand contact center application market grew by 2.5%, reporting total market revenue of $13.8 million in 2017. The market is forecast to shrink at a CAGR of 0.2% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, Indi...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2024
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2024
The Adoption of WFM and Analytics Applications will Bring Growth Opportunities
The Singaporean contact center application market shrunk by 0.4% in 2017 and generated $16.2 million. The market is forecast to shrink further at a CAGR of 0.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesi...
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