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22 Sep 2023  |  Global  |  Customer Research
2023 Voice of the Enterprise Security Customer Survey Summary: Cloud Security Perceptions, Priorities, Challenges, Strategies, and Adoption
Disparities in Enterprise Cybersecurity Technology Adoption Potentially Fragment an Already Splintered Cloud Security Market
Frost & Sullivan's Voice of the Enterprise Security Customer study on cloud security is a high-level overview of trends in the cloud security sector that also groups vendors based on ranges of net promoter score (NPS). A more granular view of the survey data, including specific NPS for vendors, is available in the full version of Frost & Su...
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21 Nov 2019  |  North America  |  Strategic Forecasting
The Hybrid Cloud Landscape - Perspectives from the 2019 Frost & Sullivan Cloud User Survey
This year’s survey—the first to collect cloud perception data from businesses around the globe—was conducted via the Internet in April 2019. The survey garnered responses from 1266 IT decision-makers from around the world who are responsible for the purchases of IT infrastructure, software, or services for their respective firms. Cloud is recogniz...
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06 Dec 2023  |  Global  |  Market Research
A Deep Dive into Customer Perspectives from the 2023 Customer Contact West MindXchange
Employee Experiences Top Priority for 2024
The 19th Annual Customer Contact West: A Frost & Sullivan Executive MindxChange brought thought leaders from around the globe to Huntington Beach, California to tackle their challenges with other customer experience (CX) experts. Participants discussed their shared challenges, successful customer solution implementations, and strategies for improvi...
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30 Dec 2005  |    |  Market Research
World RFID in Retail and Supply Chain Applications - A Supplier Perspective
The research service covers the World Radio Frequency Identification (RFID) market for retail and supply chain applications. The analysis is presented and based on a supplier perspective. The segmentation has been considered on the basis of geographic regions. The different geographic segments North America, Europe, Middle East, Africa, Asia - Paci...
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01 Aug 2016  |  Global  |  Market Research
CEO 360 Degree Perspective on the Global Irrigation Water Systems Market
Disruption by Precision Irrigation to Provide Significant Growth Opportunities and Spur Innovative Business Models
This study provides a 360 degree perspective of the Global Irrigation Water Systems Market with a market size of $8.34 billion, which is expected to expand at a compound annual growth rate (CAGR) of 7.7% from 2016 to 2021. In addition, the study encompasses segmentation breakdowns by irrigation architect, irrigation system types, components such as...
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09 Aug 2023  |  Global  |  Customer Research
CX Growth Opportunities in Travel & Hospitality: Global, 2023—A Customer Perspective
Pent-Up Demand Compels Businesses to Invest in AI and Automation
The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....
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24 May 2013  |  Europe  |  Market Research
European Energy Saving Contract and Performance Contracting Market
Untapped Savings in Europe's Aging Building Stock
The market for energy saving contract and performance contracting in Europe was worth more than 4 billion Euros in 2012. The market has been performing exceptionally well, considering the economic conditions of the past three years during for which several other building-related industries have reported negative growth levels. The outlook for the m...
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24 Mar 2009  |  North America  |  Market Research
Contact Center Agent Performance Optimization End-user Survey
This market insight discusses current and future trends, 2009 outlook, and buyer behavior in the contact center market. The research findings are based on a comprehensive end-user survey conducted by Frost & Sullivan. We targeted 332 Contact Center decisions makers, based primarily in North America; specifically, those who manage, support or influe...
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15 Sep 2020  |  North America  |  Frost Radar
Frost Radar™: Asset Performance Management Market, 2020
Benchmarking Future Growth Potential
Asset performance management software solutions use asset-related data, predictive analytics, and Industry 4.0 technologies to anticipate failure or life of an asset and to recommend a maintenance solution that will improve the reliability of the asset. End users in the process industries acknowledge the effectiveness of deploying an APM suite of s...
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03 Dec 2019  |  Global  |  Technology Research
Next Generation Technologies Enabling High Performance Diagnostic Device
Smartly Combining High Performance Biosensors with Digital Healthcare
Technology Convergence Driving High Performance Diagnostics The healthcare industry is evidencing a significant paradigm shift with the advent of smart technologies associated with other fields of research that are remarkably empowering advanced diagnostics. When looking through innovations in the fields of nanotechnology, robotics, and three-dimen...
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