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This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The war in Ukraine that began in February 2022 shifted the European defense ecosystem and market by increasing spending and contract awards. Military modernization is now a spending priority for most European countries to defend against current threats. Joint frameworks, such as the North Atlantic Treaty Organization (NATO) and the European Uni...

11 Sep 2018  |  Europe  |  Market Research

Growth Opportunities in the Nordic Region Facility Management Market

Service Innovation and Contract Integration to Drive Growth and Industry Transformation

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Key Issues Addressed

The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable an...

Germany is the largest of the regional market for personal protective equipment (PPE) in Western Europe. Germany is well-known for a large manufacturing sector, which drives the use of PPE. Market participants include both global manufacturers as well as a large number of local competitors. This study provides an insight into this regional market f...

Robust private consumption, resilient external demand, and an accommodative monetary policy are expected to support Denmark's economic growth in 2017 and 2018. The country has a highly service-oriented economy, with industry contributing only 20% to the GDP. Bulk goods dominate volumes for road freight, with construction being the largest contribu...

Ghana's healthcare industry is typified by a government sector that serves the majority of the population and a growing private sector that serves 40 percent of healthcare needs. The healthcare industry is showing positive growth as the Ministry of Health (MOH) is investing a large amount of capital into the revitalisation of all public institutio...

This study examines the Turkish medical imaging market. Healthcare reforms focusing on oncology and cardiology as the priority areas has resulted in 80% of medical imaging equipment being purchased by the government. Frost & Sullivan estimates that revenue for computed tomography (CT), magnetic resonance imaging (MRI), and ultrasound (USG) will rea...

This research report profiles, analyzes, and benchmarks the key buying groups and distributors in the European independent aftermarket distribution ecosystem. The regional scope of the research is EU4 (Germany, France, Italy, Spain) + UK. The base year for the analysis is 2021. Revenue analysis is carried out for 2019 and 2021 as a measure to ident...

Vehicle leasing is seen as a solution to the growing number of challenges faced by companies with regard to their mobility needs. Amongst others, these include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses in the present market conditions are focused on their core products/s...