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Service Innovation and Contract Integration to Drive Growth and Industry Transformation
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The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable and sustainable growth in the long term.The Nordic FM market also has one of the most competitive supply bases with a blend of local and international participants operating alongside each other. FM services are commoditizing and organic growth is limited which means only the most dynamic firms will keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity. The hard (technical) services market will grow more quickly than the large mature soft (support) services market and Finland and Norway will be the fastest growing countries in the region. At the same time, M&A activity will continue.
This study takes a deep look at the growth opportunities in the Nordic (Denmark, Finland, Norway and Sweden) FM market in the wake of these market transformations and disruptions. The study includes growth forecasts, service segmentations, comprehensive market metrics, competitive analysis, service trends, customer sector trends, and a mapping of the most attractive opportunities for growth until 2025.
This study also looks at opportunities in adjacent and converging service markets, such as energy management, sustainability, FM technology, and workplace change management. All of these will have a transforming effect on FM in the Nordics over the coming years.
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