Search results for: 'fare digitization'

Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

10 Dec 2020  |    |  Megatrends

Nine Mega Trends Radically Accelerated by COVID-19

Convergence of Mega Trends will Generate New Growth Opportunities

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Frost & Sullivans Mega Trend Universe encompasses transformative, global forces that define the future world with their far-reaching impact on businesses, economics, cultures, and personal lives. Disruption of the global economy, industry, companies, and investments are making it difficult for companies to prepare for the future. The emergence of a...

Every 3 years, the team of futurists, analysts, and consultants at Frost & Sullivan's Visionary Innovation Group comes together to render a comprehensive analysis of the transformative, global forces that define the future world, with their far-reaching impact on businesses, economics, cultures, and personal lives. As we look to 2030, we see 12 tra...

In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...

The focus of this study is to strategically analyze the market for automotive navigation systems in North America, South America, Europe, and China. Key market drivers, restraints, and trends are covered, and recent developments in the market are discussed. The study provides a unit shipment forecast analysis of original equipment embedded navigati...

As the rapid spread and impact of COVID-19 continue to cripple healthcare sector providers across Europe, telehealth is emerging as a boon in ensuring efficient access to essential healthcare services. Primary care appointments took a major downturn as people avoided them largely until necessary or were unable to have routine face-to-face visits du...

The Brazilian power market is going through a transformation driven by current and upcoming changes in regulation as well as the spread of digital technologies and flexible and distributed assets. Global “3D” trends (decarbonization, decentralization, and digitalization) are shaping the power generation matrix to 2030 and disrupting businesses and ...

When they work together, software development and operations teams can advance a company's business transformation. The integration of these teams, also known as DevOps, streamlines the legacy software development process. However, with the growing emphasis on the digital transformation, the pace of development and innovation has increased. Therefo...