Search results for: 'certificate lifecycle managed'

An increasing urban population drives the need for more efficient asset and resource management to ensure high-quality living to citizens. The smart city transformation is fuelled by technology advancements and the deployment of intelligence and information management systems. This study investigates how ICT can help urban communities to realise su...

The Wound care and Wound closure market is expected to grow at a rate of 12-15% during the next 5 years. Wound Management products have a huge growth opportunity due to high incidence of chronic and acute wound patients in India along with a growing middle class population, having greater affordability, rising health awareness and purchasing power....

The global integrated facility management (IFM) market is growing strongly as it continues to increase its penetration of the overall facility management market. The maturing North American and European markets still represent the majority of global revenues, however, emerging economies are providing the main platform for growth. Meanwhile, the co...

Despite drastic budget cuts in the US military, satellite demand has managed to remain strong, with consistent year-over-year growth. This is due to a number of factors that are unique to satellite. The US government and military satellite market can be segmented into two subcategories: internal government-supplied satellite solutions and commerci...

This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...

Most large broadcasters and OTT services have deployed multi-CDN solutions to improve the end-user experience for video. There have been many instances where a multi-CDN strategy was a key component in the overall OTT workflow.There are a lot of different ways to implement a multi-CDN strategy and much of it is dependent on how much the customer wa...

Flight operations are one of the highest cost centers for an airline. In a growing global aviation market, airlines need to continuously optimize their flight operations and asset utilization to attain enhanced revenues and deliver sustainable operations. Optimizing flight operations can also lower operational expenses and minimize harmful environm...

19 Apr 2021  |  North America  |  Market Outlook

Digital and Outcome-linked Service Innovations to Power the Global Homes and Buildings Industry, Outlook 2021

Future Growth Potential Driven by Resilient and Sustainable Business Models

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Key Issues Addressed

The COVID-19 pandemic has impacted nearly every sector and has forced various industries to undergo business transformation initiatives to adapt to the new normal environment. The Homes and Buildings (H&B) industry is no exception and is expected to face an acute recovery challenge both from the supply and demand side of the industry in 2021. As ho...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...