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Results from the 2020 Frost & Sullivan Global Cloud User Survey
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The first months of 2020 separated the digitally mature from the pack. In response to COVID-19’s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a cloud foundation to support remote workers; protect data assets; serve clients and partners; and change, update, and manage critical business software on the fly.The 2020 Frost & Sullivan Global Cloud User Survey polled1621 business and IT decision-makers worldwide, representing a range of industries and company sizes. The results emphasize the divide between the digitally mature and those who have chosen a more leisurely approach to digitalization. It also reveals the challenges that still remain as businesses struggle to survive in the “new normal.” Among the interesting findings of this year’s survey:o Multi-cloud adoption has skyrocketed in the past year, up 54%. Hybrid cloud adoption is up 14%. o Business executives are more optimistic than IT leaders about the positive impact of technology investments on their business. o Overall, respondents are convinced that they are more digitally advanced than their competitors, which could present a risk. This report reveals highlights of the survey, with insightful analysis and growth opportunities for cloud and managed service providers.Author: Lynda Stadtmueller
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