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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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16 Jan 2024  |  Global  |  Frost Radar
Frost Radar™: Software Supply Chain Security, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As businesses digitize, the uptake of applications has been inevitable. Digital transformation has boosted the demand for innovation among software producers and software development life cycle (SDLC) developers in order to meet business goals. As a result, software producers are either migrating their services, assets, and applications to cloud en...
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03 Nov 2026  |  North America  |  Market Research
Enterprise Imaging Market, United States, 2025–2030
Next-Generation Enterprise Imaging Further Shifts the Provider Market
Enterprise imaging is no longer a technology upgrade. It is becoming the operating model for imaging across the provider organization, and the next investment cycle will decide which vendors lead it. This study gives vendors, ecosystem partners, and provider leaders a 360-degree view of that shift, and it is built on primary interviews with the peo...
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28 Aug 2014  |  Europe  |  Market Research
European HEMS and BEMS Market
Technological Advancements and Compliance with EU Directives Drive Double-Digit Growth
Driven by technological advancements, cost reductions, and stringent EU regulations for improving energy efficiency in buildings, the HEMS and BEMS markets are collectively expected to cross $2 billion in revenue by 2018. Growing demand for an integrated solution for communication between sub systems or machine-to-machine interaction has made the m...
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23 Aug 2019  |  Europe  |  Market Research
Digital Gazette—Security Digitalisation, Q2 2019
Covering Key Insights in Security Digitalisation for the Second Quarter of 2019
The digital transformation has made further progression into the security market during Q2, from a digital policing, critical infrastructure and government perspectives . Frost & Sullivan provides a brief quarterly analysis on key news that have shaken up the digital security market. It also provides an overview on key developments, financial perf...
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29 Jan 2026  |  Global  |  Technology Research
Quantum Computing: The Next Frontier in Computational Transformation
Assessing Technological Breakthroughs and Commercial Readiness Across the Global Quantum Ecosystem
Quantum computing has entered a critical transition phase, moving from R&D experimentation toward early commercialization. This report examines what this supercritical period means for the global quantum computing landscape between 2025 and 2030 and the implications for enabling technological development across hardware, software, and cloud deploym...
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09 Jul 2020  |  North America  |  Market Research
Post-pandemic Global Healthcare Market Outlook, 2020
Stakeholders to Focus on Resource Optimization, New Growth Segments, and Cost Rationalization in a New Era of ‘Healthcare Preparedness’
Every year, the team of futurists, analysts, and consultants in Frost & Sullivan's Transformational Healthcare Group comes together to render a comprehensive analysis to predict the themes, technologies, and global forces that will define the next 12 to 18 months (future) for the healthcare industry. In light of the lessons learned from the COVID-1...
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13 Feb 2020  |  North America  |  Market Research
Future of Smart Cities—Key City Profiles
Smart City Solutions Enabling Intelligent and Integrated Mobility are Emerging as a Mega Trend through the Inclusion of Disruptive Technologies and Open Data
Increased urban penetration coupled with the rapid expansion of cities have resulted in a lot more dependence on resources such as water, energy, environment, infrastructure, and other basic utilities. This has also resulted in spikes in congestion and pollution. Such stress on city resources has forced government institutions and municipalities to...
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10 Apr 2019  |  North America  |  Strategic Forecasting
In Search of the Edge - Demystifying Edge Compute Infrastructure
The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspective. Al...
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