Search results for: 'effect of return policy on consumer behavior'

The pandemic has definitely brought about a lot of positive changes in the way people are moving. In this research analytics, we look at some key factors that we think will drive the demand for shared mobility. First is the pandemic-induced digital acceleration. People are now more open to using mobile apps than they were before the pandemic. Secon...

Virtual worlds or metaverses will gather different types of user data, including personal information (age, gender, name), user behavior (choices/habits), and metadata from personal communication. Engaging in a virtual environment might expose users to continuous monitoring from commercial providers, as well as hacking from bad actors. Furthermore,...

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer...

The Frost & Sullivan Global Cloud User Survey tracks perceptions and behaviors related to business cloud decisions. By analyzing Latin American results, in comparison to other regions, we can identify and explore key determinants of cloud mindset and momentum in the region. The current survey was conducted via web in April 2019, garnering respons...

European organizations continue to embrace cloud and AI technologies as a way to drive growth and operational efficiencies. Despite sluggish economic growth in the region that is curtailing some spending, organizations are steadily progressing on their digitalization journeys. In the 13th annual survey of IT decision-makers responsible for cloud ...

The long-term evolution of mobility systems is expected to be heavily technology-oriented. The future of the mobility industry is underpinned by a vast mobility technology ecosystem consisting of an array of technology market participants, mobility service providers, original equipment manufacturers, and Tier I and II suppliers. The study seeks t...

Macro-economic and socio-political trends have had a considerable impact on the North American UCaaS market in the past four years. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. With...

The North and Latin American economies have been critically evaluated in this regional briefing. Growth prospects in the two regions have been critically discussed, with special attention to the industries and policies responsible for growth. Energy reform in the United States has been emphasised as a major growth driver for the economy in 2013 and...

Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...