End User Priorities in Digital Transformation, Asia-Pacific, 2019

Information TechnologyEnd User Priorities in Digital Transformation, Asia-Pacific, 2019

Gain an Understanding of Top Corporate Objectives & Critical Success Factors

RELEASE DATE
12-Nov-2019
REGION
Asia Pacific
Deliverable Type
Customer Research
Research Code: K452-01-00-00-00
SKU: IT03958-AP-CR_23744
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End User Priorities in Digital Transformation, Asia-Pacific, 2019
Published on: 12-Nov-2019 | SKU: IT03958-AP-CR_23744

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Research Scope

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence  (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights

  • Almost half of responds report that their top business priorities are to improve operational efficiencies and customer experience (CX).
  • Similarly, enhancing CX, reducing operational costs, and boosting creativity and innovation are the Top 3 IT Drivers. Overall, it appears that businesses are aligned when it comes to IT investments and corporate objectives.
  • The top challenges for IT departments include dealing with security concerns, network stability/reliability, systems integration and managing multi-vendor solutions, and skills shortage and training requirements.
  • When asked about security, respondents cited malware, hacking, and misconfiguration as the three main potential threats to their companies.

Author: Alpa Shah

Research Objectives

Survey Methodology

End User Priorities in Digital Transformation—Respondent IT Decision Maker Profile, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Respondent IT Decision Maker Profile, Asia-Pacific, 2019 (continued)

End User Priorities in Digital Transformation—Respondent's Job Titles, Asia-Pacific, 2019

Top Business Priorities and Challenges Faced by IT Departments

Current Use of Emerging Solutions

Purchase Decision Making and Future Investment

End User Priorities in Digital Transformation—Top 3 Business Goals, Asia-Pacific, 2019 to 2020

End User Priorities in Digital Transformation—Top 3 Business Goals, by Business Size, Asia-Pacific, 2019 to 2020

End User Priorities in Digital Transformation—Company Performance Measurements Against Own Targets, Top 2 Boxes, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Company’s Performance Measurements Against Their Own Targets by Business Size, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Stage of Digital Transformation Strategy Implementation, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Top IT Challenges, Asia-Pacific, 2020 to 2021

End User Priorities in Digital Transformation—Top IT Drivers, Asia-Pacific, 2020 to 2021

End User Priorities in Digital Transformation—Factors Contributing to IT/Telecom Purchase Decisions, Asia-Pacific, 2020 to 2021

End User Priorities in Digital Transformation—Top Security Threats by Business Size, Asia-Pacific, 2019

End User Priorities in Digital Transformation—IT Investments Today, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Top Planned IT Investments Among Current Users, Asia-Pacific, 2020 to 2021

End User Priorities in Digital Transformation—Top Planned IT Investments Among Current Non-Users, Asia-Pacific, 2020 to 2021

End User Priorities in Digital Transformation—Digital Solutions in Use Today, Asia-Pacific, 2019

End User Priorities in Digital Transformation—IoT Investment Plan, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Implementation Stage of IoT, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Competitive Advantages of Internet of Things (Connected Devices), Asia-Pacific, 2019

End User Priorities in Digital Transformation—Reasons for Investment in IoT, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Concerns Around IoT Installations, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Artificial Intelligence & Machine Learning Investment Plan, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Implementation Stage of AI, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Competitive Advantages of AI, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Reasons for AI Investment, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Concerns Around AI Installations, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Blockchain/Distributed Ledger Technology (DLT) Investment Plan, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Implementation Stage of Blockchain (DLT), Asia-Pacific, 2019

End User Priorities in Digital Transformation—Competitive Advantages of Blockchain, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Reasons for Blockchain Investment, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Concerns Around Blockchain Installations, Asia-Pacific, 2019

Top End User Priorities Digital Transformation—Revenue Growth, Asia-Pacific, 2019

Top End User Priorities Digital Transformation—Percent of Revenues Allocated for IT Budget, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Global Budget Allocation: Investing in Current Solutions vs. Buying New solutions, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Global IT and Telecom Budget Allocation, Asia-Pacific, 2019

End User Priorities in Digital Transformation—Correlation between Revenue Growth and IT Investments, Asia-Pacific, 2019

Strategic Imperatives for Success and Growth

The Last Word—The Three Big Predictions

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia-Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.--BEGIN PROMO--

Research Scope

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence  (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights

  • Almost half of responds report that their top business priorities are to improve operational efficiencies and customer experience (CX).
  • Similarly, enhancing CX, reducing operational costs, and boosting creativity and innovation are the Top 3 IT Drivers. Overall, it appears that businesses are aligned when it comes to IT investments and corporate objectives.
  • The top challenges for IT departments include dealing with security concerns, network stability/reliability, systems integration and managing multi-vendor solutions, and skills shortage and training requirements.
  • When asked about security, respondents cited malware, hacking, and misconfiguration as the three main potential threats to their companies.

Author: Alpa Shah

More Information
Deliverable Type Customer Research
No Index No
Podcast No
Author Alpa Shah
Industries Information Technology
WIP Number K452-01-00-00-00
Is Prebook No
GPS Codes 9702-C1,9705-C1,9AA5-C1,9A3A,9B07-C1