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The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...

The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

Environmental concerns are compelling governments and companies to switch to a green manufacturing model. Manufacturers across various sectors may have different motivations to adopt sustainable practices; for some, it could be complying with government regulations, while for others, it could be to build a green label and gain customer loyalty or i...

The concept of companion diagnostics (CDx) was developed when researchers realized that even potent drugs only had an efficacy between 25% and 60%, the lowest being in oncology. Therefore, a clinical pharmacogenetic assay became important to distinguish patients more likely to respond to a drug or at a lesser risk of associated adverse pathophysiol...

The global air traffic management industry is a vital component of the aviation sector, responsible for ensuring the safe, efficient, and orderly flow of air traffic. In 2022, the industry generated substantial revenue of $3,740.9 million, and it is projected to witness a steady growth rate at a CAGR of 3.8% from 2022 to 2032, reaching an estimated...

03 Apr 2018  |  Asia Pacific  |  Market Outlook

Asia-Pacific Healthcare Outlook, 2018

The Year of Digital Innovation in Asia-Pacific

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The healthcare industry in Asia-Pacific (APAC) is expected to grow at 12.5% in 2018, making it one of the fastest growing regions in the world, as the global healthcare economy averages an annual growth rate of 4.8%. This positive growth is fuelled by increasing adoption of technology, innovative healthcare access programs, and delivery of care out...

Many organizations in APAC have now incorporated emerging technologies such as cloud computing, software-as-a-service applications, and the internet of things into business operations as part of their digital transformation journey. Incorporating these emerging technologies allows organizations to improve overall productivity. However, this has led...