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03 Jul 2015  |  North America  |  Market Research
Trends in the Customer Experience Management Market
Organisations Wanting to be Truly Customer-centric Must Actively Manage the Customer Journey
Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...
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04 Apr 2022  |  North America  |  Market Research
North American and European Multi-vendor Services Growth Opportunities
Professional Services will Propel Future Growth for MVS Market Participants
The North American and European multi-vendor services (MVS) market is expected to witness significant changes over the next couple of years, driven by the increasing adoption of technology by both MVS providers and healthcare facilities, the shift from inpatient to outpatient settings for surgical procedures, and the rising use of medical equipment...
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06 Jan 2020  |  Global  |  Market Research
Global Semiconductor Automated Test Equipment Market, 2019
Market will Rebound by 2020 with Demand from 5G and Automotive Electronics
The global semiconductor automated test equipment (ATE) market is witnessing a decline due to the global economic downturn and volatility in demand from the semiconductor market. Trade tensions in major semiconductor hubs – China, South Korea, Japan and the United States – are deterring semiconductor manufacturers and vendors from making any major ...
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21 Nov 2019  |  North America  |  Market Research
Global Routers, Switchers, and Master Controls Market, Forecast to 2024
Market Consolidation and Growing Popularity of eSports Drive Market Growth
This study on the global routers, switchers, and master controls market covers software and hardware point solutions as well as comprehensive large-scale value-based applications that support the video production and broadcasting needs of consumers. Consumers in the market range from broadcasters, outside broadcast (OB) trucks, multiple service ope...
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30 Jan 2020  |  Asia Pacific  |  Market Research
Japanese Light Vehicle Leasing Market, Forecast to 2023
The Japanese Leasing Industry is Healthy and Expects Promising Growth Prospects Driven by Operational Leasing in Both the Corporate and Private Market Segments
Fleet renewals were the major driver for new company car registrations as a strained economy caused fluctuations in total registrations over the past few years. The benefits of leasing (unlike owning) has boosted the transition from a loan purchase system to a full service operational leasing system since it has enabled corporates to focus on their...
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30 Dec 2010  |  North America  |  Market Research
North American Audio Conferencing Services Markets
North American Smartphones Market
This strategic analysis is part of Frost & Sullivan’s continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified industry challenges, market drivers, restraints, competitive trends, revenues, market shares, and key market trends, within the North American audio conferencing services m...
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04 Jun 2020  |  Asia Pacific  |  Market Research
India Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Thailand Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Malaysia Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
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04 Jun 2020  |  Asia Pacific  |  Market Research
China Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Chinese contact center applications market generated a revenue growth of 1.5Percentage, with market revenue of $108.7 million in 2018. The market is expected to grow at a CAGR of 1.3Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...
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