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The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...

In the midst of a dynamic labor market and a talent shortage, recruiters around the world face the challenge of making quality hires quickly. A wide range of point solutions and end-to-end hiring and matching platforms serve recruiters and hiring managers. This Frost Radar™ takes a close look at the hiring platforms competitive landscape and key pl...

Frost & Sullivan s 2024 information technology decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Top technical challenges for IT/telecom departments Top non-technical challenges for IT/telecom departments Current unified communications and collaboration (UCC) technology a...

03 Nov 2016  |  Asia Pacific  |  Market Research

Understanding SEA and ANZ Automation and Control Solutions in the Power Generation Industry

Shift Toward Renewable Energy to Impact Adoption Trends in Technology

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This study provides an understanding of the major automation technologies used in power generation across Southeast Asia (SEA) and Australia and New Zealand (ANZ). The companies are automation suppliers and the value chain also includes system integrators and distributors. Besides, the study also provides information on end users and identifies the...

This report comprises trend opportunity profiles of the most upcoming trends catering to future environmental needs. The study describes opportunities across key sectors, including fast-moving consumer goods (FMCG), healthcare, industrial, mobility, food and agriculture, information and communication technologies (ICT), and supply chain and logisti...

Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/business call control environments - Demand for mobile...

Security operations are evolving rapidly as organizations face increasingly complex and dynamic threats across physical, identity, and cyber domains. Traditional approaches often struggle to keep pace with the scale and sophistication of modern attacks, leading to alert fatigue, delayed responses, and operational inefficiencies that compromise resi...

The North American vehicle upfitting aftermarket is entering a new phase as modular designs, electrification, and changing fleet requirements reshape how commercial vans and light trucks are configured. This study, covering 2024–2030, examines market potential, competitive dynamics, and the growing shift from basic storage to integrated solutions t...

In the nascent market of cloud computing in Brazil, SaaS holds the largest share of IT services outsourced and IaaS is close behind. Meanwhile, PaaS has become a viable market opportunity. This market insight covers the Brazilian cloud computing market, including the market overview, drivers, restraints, trends, competitive analysis, and forecasts ...