Search results for: 'solution management'

Endpoints are the most vulnerable and exploited part of any network. The average organization manages thousands of endpoints that have access to its corporate network. Across industries and companies of various sizes, the number of endpoints has increased. This is partly due to employees using personal devices to conduct business. Endpoint securi...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

12 May 2020  |  Europe  |  Market Research

Strategic Analysis of European OEMs’ Connected Services and HMI Solutions

Telematics Services are Expected to Achieve a Penetration of 90% in Europe, While More Than 60% of Vehicles will have Wider (12.3+ inch) Infotainment Displays Controlled by Touch or Gestures, with AI-based Digital Assistants being Omnipresent, by 2025

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Connected car strategy for the in-vehicle scenario covers 2 major domains—Connected Services and Human-Machine Interfaces (HMI)—apart from other domains that are also important. Each automaker’s portfolio defines its position in the fight to be a market leader in the connected car segment. This connected services and HMI study for the European reg...

Companies need to increasingly plan for business scenarios tied to fast-changing macroeconomic dynamics and risk conditions. Staying ahead of the curve requires extensive scenario planning and nimble responses to evolving risk conditions, such as economic, geopolitical, technological, climate change, and labor and human capital risks. This thoug...

12 Feb 2025  |  Global  |  Market Outlook

Top 10 Growth Opportunities in Power and Distributed Energy, 2025

Unprecedented Investment Levels in Power Continue as the Global Movement Towards Decarbonization Increases

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Renewable energy deployment is experiencing accelerated growth. Global investment in power generation reached a record high of $961.45 billion in 2024, up from $856.14 billion in 2023. The renewable energy sector led this investment surge, with solar photovoltaic (PV) and wind energy accounting for $589.74 billion. Solar and wind energy demand is i...

The global video telematics market is on a robust growth trajectory, driven by fleets upgrading from traditional fleet management systems to advanced video-enabled solutions. For many providers, video telematics has evolved from just being a peripheral product into a core revenue driver for fleet operators. The tangible benefits of investing in vid...

05 Aug 2020  |  North America  |  Market Research

Digital Sustainability to Drive Adoption of Building Information Modelling (BIM) and Digital Twin Solutions in the Built Environment

Future Growth Potential Powered by Flexible Business Models in Commercial and Public Infrastructure Projects

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The purpose of this research is to explore your company’s ‘Growth Zone’ in the architecture, engineering, and construction (AEC) industry through building information modelling (BIM) and digital twin opportunities. The study highlights market developments such as the evolution of the BIM and digital twin platform, impact of major technologies in th...

Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...