Search results for: 'management software'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Spain’s economy is on the road to recovery, mainly driven by internal demand and the revival of the exports sector. The country is likely to perform well due to export and domestic demand growth. Infrastructure investment is likely to play a key role in driving investment growth. In 2016, GDP expanded by 3.2%, making Spain one of the fastest-growin...

The aim of this study is to analyze the developments of telematics industry for CVs in Europe and present an outlook of market growth, opportunities, and performance. The major focus is market trends (CV OEMs' increasing focus in telematics market, mobile freight brokerage, growing demand for field service management, video safety solutions, and 1-...

Accommodative monetary policy and low interest rates by the European Central Bank, coupled with increasing investments by Chinese investors in Central and Eastern Europe, had aided the resurgence of European economy in 2017. As part of China’s One Belt One Road project, the 16 Plus 1 initiative has made investments of $3 billion and plans to invest...

20 May 2015  |  Europe  |  Market Research

Analysis of the European Smart Thermostats Market

Booming Demand, Channel Diversification, and Business Model Innovation are Delivering Rapid Growth Across Europe

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The European smart thermostats market has evolved as a part of building automation market, but it is expected to take a stand-alone position with very high levels of growth through 2019 and beyond. Driven by the arrival of new and creative suppliers and the high interest levels among customers for the management and control of home energy consumpti...

Connected car technology is a groundbreaking trend in the automotive industry. Many automobile manufacturers offer telematics as a standard feature in new vehicles. European leasing and rental companies embracing telematics technology adopt factory-fit telematics solutions or work with independent telematics companies to install solutions customize...

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) applications. It also provides market size, market share, forecasts and regional revenue breakdown. Vendor solution offerings and strategies ...

The European light commercial vehicle (LCV) leasing market is experiencing robust growth, driven by the increasing demand for flexible, cost-efficient mobility solutions in key industries such as logistics, retail, construction, and services. Valued at approximately $5.45 billion in 2024, the market is projected to grow to $7.12 billion by 2029, a...