Search results for: 'mind scheme'

The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

Accommodative monetary policy and low interest rates by the European Central Bank, coupled with increasing investments by Chinese investors in Central and Eastern Europe, had aided the resurgence of European economy in 2017. As part of China’s One Belt One Road project, the 16 Plus 1 initiative has made investments of $3 billion and plans to invest...

13 Jun 2019  |  Global  |  Market Outlook

Global Waste Recycling and Circular Economy Market Outlook, 2019

Sustainability Goals, Innovative Technologies and Value-added Services will Characterise this $376.9 Billion Market

Infographics

×

Key Issues Addressed

Innovative business models such as deposit return scheme, secondary storage of EV batteries and the retail take-back for hazardous waste management, followed by disruptive applications like recycling of lithium-ion (Li-ion) batteries without the use of chemical solvents, composite plastic separation, etc., will drive the waste recycling market in 2...

10 Jul 2019  |  Global  |  Market Research

Future of Circular Economy in the Plastic Packaging Recycling Market, Forecast to 2030

Sustainability Goals, Stringent Regulation, Industry Collaboration, Disruptive Technologies, and Digital Transformation to Drive Recycling and Resource Recovery Efficiency

Infographics

×

Key Issues Addressed

Innovative business models such as deposit return schemes, disruptive applications like augmented reality (AR), composite plastic separation, plastic to fuel etc., will drive the circular economy in the plastic packaging recycling market in the future. The market revenue is estimated at $13.1 billion and is expected to have a CAGR of 9.1% during th...

Global transit and coach bus sales are forecast to reach 266,700 units in 2025, with substantial growth attributed to the fast-growing markets in China and India. Increased demand for transit buses is fueled by fleet modernization and government subsidies for alternative powertrains, while the robust tourism growth drives the coach bus segment.The ...

The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....

This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...

With 99% of healthcare organizations in some stage of digital transformation, its clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. Advanced technologies can help them deal with a myri...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

Infographics

×

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...