Search results for: 'partner of frost sullivan'

09 Sep 2022  |  Europe  |  Market Research

European Energy Savings and Performance Contracting Growth Opportunities

Strategic Partnering and Innovation Culture in ESPC to Uphold Buildings’ Operational Efficiency

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As the construction industry resumes a level of pre-pandemic operational efficiency and commercial establishments reopen, energy demand from buildings in Europe has surged. For a brief period between 2020 and early 2022, energy efficiency measures did not grow rapidly, despite enabling regulations. This period hampered the achievement of several go...

The North American managed SD-WAN market continues to gain momentum as enterprises accelerate digital transformation, expand cloud adoption, and prepare their networks for increasingly distributed and AI-driven operating environments. SD-WAN has evolved beyond connectivity, becoming a strategic platform that enables secure, application-aware networ...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...

The payments industry is now lucrative for start-ups to tap into new niche market segments and promote financial inclusion in groups with limited access to credit services from banks. The buy now, pay later (BNPL) solution has emerged as an alternative credit payment for consumers, enabling them to make purchases without paying the total amount upf...

COVID-19 has accelerated the need for a faster, more accessible clinical trial process. During the height of the pandemic, in-person follow-ups for ongoing trials were replaced with hand-held devices that essentially built an ecosystem for home health care support services that can be easily leveraged to avoid or reduce participant dropout rates. ...

09 May 2022  |  Global  |  Frost Radar

Frost Radar™: Global Managed Detection and Response Market, 2022

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The global Managed Detection and Response market is fragmented, highly competitive, and one of the most innovative in the cybersecurity industry. Frost & Sullivan selected and plotted the top 15 out of over 70 market participants in this Frost Radar™ analysis. In broad strokes, the MDR market is made up of two groups of vendors. The first group ...

07 May 2026  |  Global  |  Frost Radar

Frost Radar™: Managed Security Services in the Americas, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Managed security services (MSS) are strategically significant in the complex threat landscape shaped by hybrid work, multicloud and SaaS adoption, identity sprawl, OT digitization, skills shortages, ransomware, nation-state activity, regulatory pressure, and increasingly AI-enabled threats. In the Americas, MSS providers of outsourced and co-manage...