A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
07-May-2026
Global
Frost Radar
KC07-01-00-00-00
AE_2026_34547
Managed security services (MSS) are strategically significant in the complex threat landscape shaped by hybrid work, multicloud and SaaS adoption, identity sprawl, OT digitization, skills shortages, ransomware, nation-state activity, regulatory pressure, and increasingly AI-enabled threats. In the Americas, MSS providers of outsourced and co-managed security operations have to cater to organizations with wildly different needs, use cases, security maturity levels, sizes, and sophistication. In North America (the region’s dominant revenue base), traditional outsourcing is evolving to advanced, platform-focused, outcome-driven MSS centered on AI-powered managed detection and response (MDR), managed secure access service edge, cloud and identity security, automation, and measurable improvements in detection, response, and operational efficiency. The Latin American market, while much smaller in absolute terms, offers significant expansion potential because of lower market penetration, accelerating digital transformation, limited in-house cyber capacity, and growing exposure to cyber risk. Success here depends more heavily on scalable delivery, partner ecosystems, indirect channels, and cost-efficient service packaging. Competition is intensifying in the region, with hundreds of participants. MSS providers increasingly compete not only with one another but also with MDR specialists, cloud-native security providers, and broad platform vendors.
Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™, considering their strengths and the opportunities that best fit those strengths.
Author: Lucas Ferreyra
Accenture
CDW
DXC
IBM
Kobalt.io
LevelBlue
Lumen
NTT
PDI Security and Network Solutions
Scitum
SecurityHQ
SISAP
Telefónica Tech
Verizon
Wipro
Best Practices
Growth Opportunities
Significance of Being on the Frost Radar™
Frost Radar™ Empowers the CEO’s Growth Team
Frost Radar™ Empowers Investors
Frost Radar™ Empowers Customers
Frost Radar™ Empowers the Board of Directors
Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
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Market Share (previous 3 years)
This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years. -
Revenue Growth (previous 3 years)
This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™. -
Growth Pipeline
This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities. -
Vision and Strategy
This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? -
Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
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INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. -
RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. -
PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. -
MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. -
CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
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GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. -
BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. -
COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. -
CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. -
PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
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Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™, considering their strengths and the opportunities that best fit those strengths.
Author: Lucas Ferreyra
| Deliverable Type | Frost Radar |
|---|---|
| Industries | Aerospace, Defence and Security |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Americas managed security services (MSSP) |
| Keyword 2 | MSSP vendor benchmarking |
| Keyword 3 | Managed detection and response (MDR) |
| Podcast | No |
| Predecessor | K995-01-00-00-00 |
| WIP Number | KC07-01-00-00-00 |