Search results for: 'services ed'
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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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21 Jan 2026  |  Global  |  Technology Research
Agentic AI in Service Automation Unlocking Efficiency and Personalization
Agentic AI Transforming Services and Improving Efficiency Across Sectors
This report examines the transformative potential of Agentic AI to enhance efficiency, personalization, and automation across key service industries from 2025 to 2030. Focusing on 5 high-impact sectors—BFSI, healthcare, manufacturing, retail, and others—it analyzes how AI agents integrate across value chains to drive operational performance, custom...
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20 Jan 2022  |  Global  |  Customer Research
Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain
Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services
Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...
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06 Dec 2022  |  Europe  |  Customer Research
Voice of Customer—Health, Wellness, and Well-being Services in Cars, Europe
Electric Vehicle Owners Show a Higher Level of Interest in Health, Wellness, and Well-being Features
The COVID-19 pandemic has placed a greater emphasis on a safe environment and exacerbated the need for more convenience in daily activities. The automotive industry has aligned itself with this trend, focusing on solutions and systems that enhance the safety and comfort of drivers and passengers. This study aims to support automakers and allied ind...
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30 Aug 2023  |  Global  |  Market Research
Global Lighting Digital Service Growth Opportunities
Energy Efficiency and Sustainability Goals to Drive Lighting Digital Services’ Future Growth Potential
This Frost & Sullivan study explores the lighting industry's dynamic landscape, with a focus on the adoption of digital technologies to revolutionize lighting systems for built environments. Frost & Sullivan estimates the market to grow at a compound annual growth rate (CAGR) of 18.4% between 2022 and 2028. The escalating global demand for energy-...
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01 Jun 2016  |  Asia Pacific  |  Market Research
Growth Opportunities for Contract Food Services in Southeast Asia Facilities Management Market
Vietnam’s Appetite for Food Services to Grow in Tandem with Industrial Boom while Hospitals bring Long-term Opportunity
Scope of the report The research report includes the following segments: Product scope: Contract food services under facilities management market Geographic scope: Southeast Asia - Singapore, Malaysia, Thailand, Indonesia, Vietnam End-user scope: Industrial, Office, Hospital, Education, Government Revenue forecasts, outsource rates, market segmen...
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10 Nov 2023  |  Latin America  |  Market Research
Brazilian ICT Service Growth Opportunities
Cloud Service Revenue Growth will Boost Market Growth
This Frost & Sullivan research service analyzes the Brazilian information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. In this study, Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, data communications, fixed broadband, pay TV, m...
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05 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: North American Mobile Field Service Management Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The mobile field service management (FSM) market continues on a strong growth trajectory in the North American region. These software solutions provide real-time guidance to workers on the front line, typically via a smartphone or tablet. Hard-dollar business impacts include faster time to first fix, fewer truck rolls, and more satisfied technician...
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29 Jun 2016  |  North America  |  Market Research
Impact of Technology on Education from an End-user and Educator Perspective
This insight discusses the impact of digital learning services on education in North America. For this insight, Frost & Sullivan conducted a series of interviews with educators in North America, including primary and secondary school teachers, administrators and principals, and higher education faculty, heads of departments, and deans, to understan...
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27 Mar 2023  |  Global  |  Market Research
Global Satellite-to-Phone Service Growth Opportunities
Transformative Mega Trends are driving the Future Growth Potential of Satellite-to-Phone Service Market
The Satellite Communication (SATCOM) sector is undergoing many changes because of the technological advancements in satellite technology; one such key advancement is the rise of satellite mega-constellations in LEO. Because satellites are at very low earth orbits they can directly connect to cellphones and provide SATCOM services to underserved and...
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