This insight discusses the impact of digital learning services on education in North America. For this insight, Frost & Sullivan conducted a series of interviews with educators in North America, including primary and secondary school teachers, administrators and principals, and higher education faculty, heads of departments, and deans, to understand the impact of digital learning services. Interview questions covered topics including the educator’s experience in terms of adopting digital services in the classroom, the measurements and metrics used to measure the impact of digital learning services, the challenges faced in the implementation of digital learning services, the educator’s view on the barriers of the mass adoption of such technologies in educational institutions, the current state of analytics, and the concept of a universal digital record that follows students from school to the professional world.