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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026
Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs
The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
$2,450.00
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
$2,450.00
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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09 Sep 2021  |  North America  |  Market Research
Global Urban Mobility Management and Data Intelligence Solutions Growth Opportunities
Converging Ecosystems and Technologies (Traffic Management and Mobility as Services) and Increasing Demand from Cities Boost Competitive Intensity
Transportation industry participants face significant challenges as expanding populations and urban density cause congestion, high carbon emissions rates, and parking deficits. One way city planners seek to remedy these unfortunate effects is by optimizing their mobility networks. The need to effectively manage the various mobility modes became mor...
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09 Nov 2021  |  Asia Pacific  |  Market Research
Australian Industrial and Institutional Cleaning Chemicals Growth Opportunities
COVID-19 Pandemic Creates Industry-wide Opportunity for Enhanced Customer & Branding Strategies
Although the COVID-19 pandemic has resulted in border closures, movement restrictions, a dip in economic activity, high unemployment, and massive disruption to supply chains, it has also presented the Australian industrial and institutional (I&I) cleaning chemicals industry with an opportunity to amplify its profile and extend its reach. COVID-1...
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30 May 2019  |  Global  |  Market Research
How Sustainability Trends are Affecting the Global Plastics Industry, 2017–2026
Manufacturers are Under Pressure to Create a Circular Economy for All Plastics and Use Alternative Materials Whenever Possible
People are becoming more aware of plastic pollution, and consumers and manufacturers are seeking ways to reduce their contribution to the problem. Using less plastic, improving recycling rates, using more biodegradable plastics, and moving toward a circular economy for plastics are all potential solutions. The goal of this report is to present in g...
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20 May 2019  |  Latin America  |  Market Research
Brazilian IT Outsourcing Market, Forecast to 2024
Application Management will Drive Market Growth as Digital Transformation Increases in Relevance
The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...
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04 Jun 2019  |  North America  |  Market Outlook
Global Security Market Analysis, Forecast to 2025
Advance Technological Solutions Enhance Operational Efficiency, However, Ease of Access to the Technologies Creates Complex Threat Scenarios. Growth Opportunities in Introduction and Integration of Solutions Overcoming Consequent Capability Gaps
The global security market is poised to expand at a compound annual growth rate (CAGR) of 6.81% over 2018–2025. Cybersecurity is the most crucial technology segment that is projected to grow at a faster rate than the overall security market, achieving a CAGR of 9.20% over the same period. An inevitable need for advanced security solutions to contai...
$6,000.00
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