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Manufacturers are confronting a skilled labor shortage. As they try to find a solution, augmented connected worker (ACW) platforms can become a key ally in training the new workforce and strengthening employee retention through comprehensive upskilling capabilities, skills management tools, and assistance throughout their shifts. ACW platforms have...

In the last decade, digital transformation initiatives have rapidly developed in the global defense market. The Western Armed forces had to accelerate digital footprint implementation and adopt the cloud IT infrastructure to handle, analyze, and store mass data on its various operational utilities. These initiatives are inevitable, particularly for...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

10 Dec 2024  |  Global  |  Market Research

External Attack Surface Management (EASM) Sector, Global, 2024-2029

The Proliferation of External Attack Surface is Driving Transformational Growth in EASM Solutions

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The need for EASM has expanded well beyond compliance and the outdated practice of manually tracking digital assets in Excel; it is now a foundational element of modern cybersecurity. As digital transformation accelerates—through cloud migration, IoT, AI, and remote work—organizations’ digital footprints are growing at unprecedented rates. This exp...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in high-tech materials for various enhanced industrial applications. The featured innovations include Recycled Carbon Fiber Tapes for High Performance Needs, Durable Halogen-Free Insulation with Polyimide Aerogel, Shape Memory Polymer-Integrated ...

The regulatory technology market in life sciences has, over the last five years, quietly transformed from a back-office category dominated by document repositories and submission publishing tools to one of the most consequential software segments serving the pharmaceutical, biotech, and medical device industries. What started in the late 1990s as a...

The sudden shift to remote work for millions of people has created an exponential demand for video meetings. In H1 2020, cloud video meeting providers reported massive growth in usage. Growth in video devices was primarily driven by webcams and all-in-one appliances for remote workers while meeting rooms remained in a holding pattern during the CO...

20 Apr 2020  |  North America  |  Market Research

Impact of COVID-19 on Global Homes and Buildings Industry, 2020

Preparing Homes and Buildings Participants for Success After a Pandemic

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Key Issues Addressed

The homes and buildings (H&B) industry is driven by the penetration of Internet of Things (IoT) at the field level of buildings, the emerging adoption of AI-driven solutions at the management level, and cloud-based data analytics. These technologies are significantly impacting smart homes, LED lighting, building automation, and building energy mana...