Search results for: 'responsive ai'
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23 Feb 2022  |  Global  |  Frost Radar
Frost Radar™: Downstream Geospatial Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Geospatial technology incorporates historical and near-real-time mapping and surveying, remote sensing, aerial photography, global positioning system (GPS), and geographic information system (GIS) data so that downstream providers can offer navigation, connectivity, and location-based services. While geospatial services revenue dropped at the st...
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22 Apr 2022  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
CPaaS and APIs Will Drive CX Enhancements and Business Process Automation Beyond COVID-19
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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03 Nov 2022  |  Global  |  Market Research
Global Flooring Materials Market Growth Opportunities
eCommerce Platform Utilization Enhances Customer Acquisition and Branding
Flooring materials include any finished material covering a subfloor structure. As the largest surface in the home or office, flooring can enhance the ambiance. Several factors influence the flooring materials market worldwide, including sustainability, innovations, and geopolitical uncertainties. The growing population and rapid urbanization dr...
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14 Aug 2023  |  Asia Pacific  |  Market Research
Growth Opportunities for Facility Management in Thailand
Service Providers’ Embrace of Transformative Technology Adoption Trends will Prove Vital to their Progress and Success
The facility management (FM) market in Thailand is still developing, and various opportunities linked to expanding economic sectors, such as industrial and healthcare, support its growth, along with end-users’ increasing maturity. As the outsourcing culture gains wider acceptance and the market continues to expand in response to infrastructure inve...
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29 Sep 2023  |  Asia Pacific  |  Customer Research
Voice of the Enterprise Security Customer—Trends in Japan
A Survey of Enterprise End Users on the Cybersecurity Trends in Japan
This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the leve...
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15 Dec 2023  |  North America  |  Market Research
Growth Opportunities in Global Electric Commercial Vehicle Battery Market
Decarbonization Efforts and Proliferation of Electric Trucks Drive Demand for Battery Capacity
The global electric commercial vehicle (CV) sales are forecast to grow to 6.3 million units by 2030 from 397,146 units in 2022, at a CAGR of 41.4% over the period. This is expected to increase global aggregate battery capacity demand from electric CVs by 117 times in 10 years, from 7.2 GWh in 2020 to 840 GWh by 2030. North America is expected to ma...
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22 Jul 2025  |  Global  |  Market Outlook
Global Light Commercial Vehicle and Medium & High-duty Truck Market Outlook, 2025
Robust Sales in Emerging Markets Mitigate the Effects of the Degrowth in North America and Europe
The global commercial vehicle market witnessed a decline in sales volumes in 2024, more so in the medium and heavy-duty truck segments than in light commercial vehicles (LCVs). Various regional markets had an oversupply, leading to a fall in truck demand. ASEAN, China, and India experienced a significant decline in LCV sales volumes, following stro...
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12 Aug 2025  |  Global  |  Frost Radar
Frost Radar™: Economic Development, 2025
The United Arab Emirates, Saudi Arabia, and India Emerge as Resilience Frontrunners with Growth Leadership
The global economy is poised for a slowdown in 2025, both in terms of economic activity and investment momentum, partly driven by escalating tariff measures under US President Donald Trump. As tariff wars reshape global trade flows, they are accelerating the regionalization and localization of production ecosystems.In response to rising US tariffs,...
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30 Oct 2026  |  Asia Pacific  |  Frost Radar
Frost Radar™: Customer Experience Management Services in Australia, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...
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09 Dec 2021  |  Global  |  Customer Research
Digital Trends in the BFSI Industry Amidst COVID-19 and Beyond
Banking, Financial Services, and Insurance Customer Perspectives
The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...
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