Search results for: 'Edge Computing and the Future of Data Management'

17 Mar 2017  |  Asia Pacific  |  Market Research

Australian Facilities Management Market, Forecasts to 2023

Technology-aided Value-added Solutions Prompts FM Market Development

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The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...

Traceability services based on blockchain technology are transforming transparency, security, and efficiency in supply chains across various industries, including food, agriculture, pharmaceuticals, and luxury products. By utilizing decentralized ledgers, smart contracts, and devices that capture data with the Internet of Things (IoT), these platfo...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

The global 5G roaming services market is entering a critical growth phase, driven by the rapid expansion of 5G network deployments, increasing data consumption across borders, and the rising demand for seamless international connectivity. As operators transition from 4G/LTE to standalone (SA) and non-standalone (NSA) 5G architectures, roaming capab...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

14 Oct 2020  |  South Asia, Middle East & North Africa  |  Market Research

Assessment of Growth Opportunities in the Indian eWaste Management Market

A Manifold Increase is Anticipated in the Share of the Organised Sector as the Current Capacity Addresses Just about 25% of the Market

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The eWaste management market in India is expected to offer major opportunities for existing as well as new participants in the market. With current levels of installed capacity catering just to 25% of the total e-waste generated in 2019, capacity additions are highly likely during the study period. Frost & Sullivan predicts that the market will tou...

This research service covers the U.S. opioid and non-opioid pain management pharmaceuticals markets and includes the long acting opioids, non-selective and selective non-steroidal anti-inflammatory drugs (NSAIDs). The research service provides a market overview, competitive structure, market forecasts and market share analysis across these two segm...

19 Apr 2021  |  North America  |  Market Outlook

Digital and Outcome-linked Service Innovations to Power the Global Homes and Buildings Industry, Outlook 2021

Future Growth Potential Driven by Resilient and Sustainable Business Models

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The COVID-19 pandemic has impacted nearly every sector and has forced various industries to undergo business transformation initiatives to adapt to the new normal environment. The Homes and Buildings (H&B) industry is no exception and is expected to face an acute recovery challenge both from the supply and demand side of the industry in 2021. As ho...