Search results for: 'Field Service Management'

The operator services (OS) market is an industry having multiple facets. The most important aspect of wireline telecommunications is that it is losing revenues to wireless communication. The more people use wireless phones, the less they use wireline phones. This creates fewer opportunities for wireline providers to provision operator services. ...

Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

This research service analyzes the automotive aftermarket in China. It includes vehicles in operation analyses, discussions of key industry trends, and identifies major market participants. In addition, it provides manufacturer-level revenue forecasts and analyses of wholesale parts and service channels. Consumer trends and key conclusions are also...

This research study presents an analysis of the Video Conferencing Services Market in Europe. The study discusses key market trends, drivers, restraints, and provides market sizing and forecasts for the European market. Regional breakdowns include UK, France, Germany, Spain, Italy, Benelux, Nordics, and Rest of Europe. The study also provides marke...

A comprehensive study on the future of Brazilian Airport Airside Services (AAS). AAS comprise four segments: ramp handling (towing, luggage handling, etc), aircraft services (lavatory services, aircraft cleaning, etc), fuel and oil handling and surface transportation. A full analysis of the main market challenges, revenue drivers and restraints is ...

Mobile Video Services have emerged as the mainstay of U.S. mobile operators' 3G offerings. While streaming Mobile Video services have been offered by a few mobile operators in the United States, it is just now that we see a flurry of activities in this area. Availability of advanced networks, coupled with compelling content and improving handset ca...

Mobile Video Services are expected to be the mainstay of U.S. mobile operators' 3G offerings. While streaming Mobile Video services have been offered by a few mobile operators in the United States, it is just now that we see a flurry of activities in this area. Availability of advanced networks, coupled with compelling content and improving handset...

This Market Engineering study provides a detailed view of the European market for web conferencing hosted services and on-premise software, described the key market trends, dynamics and influential market participants, as well as an overview of the principle market metrics together with a forecast of main revenue streams to 2015. The research servi...

Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...