Search results for: 'mental api mining pack industry'

This report examines the artificial intelligence (AI) information technology (IT) services sector. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The COVID-19 pandemic has further accelerated the pace of d...

This research analyzes the industrial portable device segment and discusses current trends facing the market, unit and potential fuel cell penetration forecasts, market and technology trends, and device unit shipment forecasts. Micro fuel cells can be utilized for a variety of devices, including consumer electronics and military portable equipment....

Frost and Sullivan expects 2023 to be the year of resilience. Businesses will face a range of challenges, including a global economic slowdown, supply chain bottlenecks, and geopolitical shocks. Organizations of all sizes and types will be compelled to find new areas for growth, despite an abrupt downturn in consumer demand. This study identifi...

Today, the vast majority of plastic is still made from fossil fuel and is designed to be durable. However, the twin challenges of reducing fossil fuel consumption and decreasing plastic waste brought in some significant changes to the plastic industry in 2022. Options to counter these challenges include the use of plastic that is biobased or biodeg...

This market insight analyzes and discusses the global communications test equipment market as well as technological trends associated with the deployment of new technologies. The base year is 2014, and forecasting is provided up to 2021. The study identifies the industry challenges, market drivers, market restraints, technology trends, and market t...

This study examines the top growth opportunities for the building construction market in 2024. Material shortages, price inflation, logistics issues, and labor deficiencies are top challenges in the building construction market. These challenges resulted in the market s sluggish growth in 2023, which will only show a modest recovery of above 5% gro...

Central America is a natural vacation destination for North American tourists. However, the regions social and political situation has prevented the regions commercial aerospace industry from realizing its full potential. While most destinations in Central America have decent point-to-point connectivity from major cities, they severely lack intra c...

The increase in global internet users, internet traffic, active social media users, and unique mobile phone users is driving digital content growth. In 2023, the industry grew in new global internet users, new active social media users, and unique mobile phone users. By the end of 2023, around two-thirds of the world s population is estimated to be...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...