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This Frost & Sullivan study surveys the online video platform (OVP) market, which has become an increasingly critical enabler of all digital content. The study considers OVP providers that support enterprises, brands, and organizations to inject video into their websites, apps, and other online properties and leverage audience data for additional b...

The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

Frost & Sullivan anticipates Lockheed Martin to continue adding new capabilities to its security-centric portfolio, with a focus on providing a range of cybersecurity products aimed at the industrial control systems market. The acquisition of Industrial Defender in 2014, teamed with the creation of Lockheed Martin International in 2013, also indica...

This study provides a strategic analysis of Qatar's transportation and logistics market, covering 19 key industries. It also provides current logistics spend and its breakup by segment - transportation, warehousing, freight forwarding, and value-added logistics services - for each industry. In addition, the study provides revenue forecasts for the ...

The World carbon zinc battery market is segmented into 2 battery types such as standard lechlenche cell and zinc chloride cells. Total battery market segment discusses applicable end-user applications, and distribution channel analysis. Each segment also discusses current issues facing the market, revenue and distribution forecasts, market trends, ...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

Disaster recovery and backup continue to drive the rapid uptake of Infrastructure-as-a-Service (IaaS) cloud solutions in the Philippines The complete migration of contact center infrastructure to the cloud is also expected to take place in the next 3–5 years. Enterprises will be adopting a hybrid form of deployment, deploying on-premise core routin...

25 Feb 2020  |  North America  |  Market Research

Artificial Intelligence in Enterprise Communications and Collaboration, Global, 2019

Assisted and Augmented Intelligence is Making Greater Headway in Workplaces

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Key Issues Addressed

This research study focuses on how AI is making inroads into the enterprise communications and collaboration arena. Subsequent to the dynamic technology shifts from on-premises enterprise communications to cloud-based communications services, the industry is further warming up to embrace AI and integrate it with multifarious communication channels...

Digitalization is the key enabler of decentralization and decarbonization, the other two Ds shaping the energy industry transformation. Cloud computing, Big Data, analytics, and the Internet of Things (IoT) are among technologies that enable the digital transformation of electric utilities and facilitate new ways of electricity production, storage,...