Search results for: 'sector forecast'

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

26 Sep 2017  |  North America  |  Market Research

U.S. B2B eCommerce Platform Market, Forecast to 2023

Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

Infographics

×

Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

11 Mar 2024  |  Global  |  Market Research

Carbon Markets: Trends and Growth Opportunities

Carbon Pricing Operates as an Instrument to Tackle Emissions and Accelerate the Transition to Net Zero

Infographics

×

Carbon markets are trading systems that use greenhouse gas (GHG) emissions as a commodity, setting a price on them based on the value of the emitted carbon dioxide. Companies can purchase and sell carbon credits or carbon offsets to compensate for their GHG emissions. There are two main types of carbon pricing initiatives, mandatory and voluntary, ...

Singapores mobile industry experienced good growth in recent years. The number of mobile subscribers grew by 22.8% from 6.8 million in 2009 to 8.4 million in 2013. However, in 2014, the number of subscribers declined by almost 4% to 8.1 million because of the regulatory controls announced by Infocomm Development Authority of Singapore. Mobile subs...

Cloud computing is predicted to be the main IT trend in the upcoming years and will have a huge impact on world economy. A wide range of organizations—from small start-ups to global corporations, and from government agencies to non-profit organizations—have begun using cloud computing applications. Besides Microsoft, the main contributor behind t...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

Infographics

×

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

ICT has led to transformational breakthroughs in the automotive landscape, enabling companies to gain a competitive advantage, creating new ways of generating revenue, and convergence of technologies that has disrupted the status quo. This report outlines the different types of information and communication technologies disrupting the automotive sp...

This research service offers an insight into the Australian condition monitoring market for the mining sector. The market has been segmented by technology, which includes vibration analysis, oil analysis, and thermography. The study provides an analysis of the current state of the market and discusses factors driving/restraining growth. The base y...