U.S. B2B eCommerce Platform Market, Forecast to 2023

U.S. B2B eCommerce Platform Market, Forecast to 2023

Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

RELEASE DATE
26-Sep-2017
REGION
North America
Research Code: K1DF-01-00-00-00
SKU: IT03483-NA-MR_20823

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Description

Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become more like B2C. Though both practices involve customers and business, B2B eCommerce is an intricate environment and has a different level of complexity than B2C with pricing fluctuations, customer-specific pricing, volume ordering, and special product configuration. Customer purchase B2B eCommerce platforms based on TCO, features, integration capabilities, workflow and procurement system, CRM, PIM, and OMS. Popular industries using B2B eCommerce solutions include wholesale, distribution, digital/software services, retail, and others. There are many different business models in B2B for which B2B eCommerce platforms can be used, including B2B2C, B2C2B, and B2B and B2C combined. Enterprise and mid-size businesses are investing more in a B2B eCommerce solution than smaller businesses, but this is predicted to change as vendors innovate their eCommerce solutions to be more intuitive and less IT heavy for ease-of-use and implementation. Some businesses are creating their own solution for B2B eCommerce, but these solutions often lack the robust features and integration capabilities they need to pull their backend and front-end together, resulting in an incomplete and disorganized solution. Furthermore, with the digital revolution, customers expect things to be online and intuitive, desiring a self-service model with personalized and targeted B2B sales accessible from anywhere at any time.B2B eCommerce platform solutions provided by expert vendors in the space coupled with system integrators and key partners for deployment will give B2B customers and organizations the self-service and intuitive experiences they need. This research service analyzes the US B2B eCommerce platform market with a focus on the competitive landscape, customer segments, and partners for implementation discussion. SAP Hybris, IBM, CloudCraze, Oro, Intershop, Digital River, Apttus, Insite Software and other vendors were interviewed in detail for this report. This analysis discusses key drivers and restraints as it relates to the United States and the market risks and provides a market revenue forecast and assessment as well as pricing forecast and discussion. The base year for this report is 2016; the forecast period is from 2017 to 2023. Predictions about the market and recommendations for participants are also provided along with growth opportunities based on rising trends within this B2B eCommerce environment.

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Table of Contents

Key Findings

Key Findings (continued)

Market Engineering Measurements

CEO’s Perspective

Market Definitions

Market Definitions (continued)

Key Questions This Study Will Answer

Market Drivers

Drivers Explained

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Market Restraints

Restraints Explained

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

Forecast Assumptions

Unit Shipment and Revenue Forecast

Total Addressable vs. Served Addressable Markets

Revenue Forecast Discussion

Revenue Forecast Discussion (continued)

Pricing Trends and Forecast

Pricing Trends and Forecast Discussion

Market Share

Competitive Environment

Competitive Factors and Assessment

Competitive Factors and Assessment (continued)

Competitive Landscape

Market Leader—SAP Hybris

Market Challengers—IBM and Oracle

Market Contenders

Market Contenders (continued)

Market Contenders (continued)

Emerging/Receding Participants

Growth Opportunity 1—Mobile B2B eCommerce

Growth Opportunity 2—Working with the Sales Reps

Growth Opportunity 3—Artificial Intelligence in B2B

Growth Opportunity 4—Machine Learning in B2B

Growth Opportunity 5—Global Expansion of B2B

Strategic Imperatives for Success and Growth

B2B eCommerce Platform Customer Segments—Percent of Sales

B2B eCommerce Platform Customer Segments Discussion

B2B eCommerce Platform Customer Segments Discussion (continued)

B2B eCommerce Platform System Integrators and Implementation Partners Discussion

The Last Word—Predictions

The Last Word—Recommendations

Legal Disclaimer

Market Engineering Methodology

Market Engineering Measurements

Additional Sources of Information on B2B eCommerce Platform Market

List of Companies Included in “Others”

Partial List of Companies Interviewed

Learn More—Next Steps

List of Exhibits

Related Research
Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become more like B2C. Though both practices involve customers and business, B2B eCommerce is an intricate environment and has a different level of complexity than B2C with pricing fluctuations, customer-specific pricing, volume ordering, and special product configuration. Customer purchase B2B eCommerce platforms based on TCO, features, integration capabilities, workflow and procurement system, CRM, PIM, and OMS. Popular industries using B2B eCommerce solutions include wholesale, distribution, digital/software services, retail, and others. There are many different business models in B2B for which B2B eCommerce platforms can be used, including B2B2C, B2C2B, and B2B and B2C combined. Enterprise and mid-size businesses are investing more in a B2B eCommerce solution than smaller businesses, but this is predicted to change as vendors innovate their eCommerce solutions to be more intuitive and less IT heavy for ease-of-use and implementation. Some businesses are creating their own solution for B2B eCommerce, but these solutions often lack the robust features and integration capabilities they need to pull their backend and front-end together, resulting in an incomplete and disorganized solution. Furthermore, with the digital revolution, customers expect things to be online and intuitive, desiring a self-service model with personalized and targeted B2B sales accessible from anywhere at any time.B2B eCommerce platform solutions provided by expert vendors in the space coupled with system integrators and key partners for deployment will give B2B customers and organizations the self-service and intuitive experiences they need. This research se
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No Index No
Podcast No
Author Melody Siefken
Industries Information Technology
WIP Number K1DF-01-00-00-00
Is Prebook No