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While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

Across Asia-Pacific (APAC), digital transformation has led to a surge in the adoption of emerging technologies such as cloud, Internet of Things (IoT), and web-based applications among companies from diverse verticals looking to improve efficiency across every area of business operation. However, as technology adoption rates accelerate, organizatio...

The Chinese pharmaceutical market is expected to be the third-largest in the world in 2013. This research service analyzes various aspects of the Chinese pharmaceutical market between 2007 and 2016. Rising income, improving healthcare infrastructure, and insurance systems are some factors that drive this market. The study discusses in detail the ma...

The Southeast Asia (SE Asia) Membrane Technologies market, comprising Microfiltration (MF), Ultrafiltration (UF), Nanofiltration (NF), and Reverse Osmosis (RO), is growing steadily thanks to the region-wide focus on cleaner water and wastewater. The market is forecasted to grow at a double digit Compound Annual Growth Rate (CAGR) of 10.9% from 2016...

South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

Frost & Sullivan experts get together to present a series of executive briefings on the importance of emerging markets and why they are not just an option, but a necessity. We will be looking at the following markets through the course of 2012 1. Latin America -Mexico and Colombia 2. Asia Pacific - Sri Lanka 3. Asia Pacific- Malaysia and Thailan...

Indonesia is considered an important market for many multinational food companies, as it has a large consumer base. The food and beverage industry has been identified as one of the key industries that needs to be developed, as Indonesia aims to become one of the world's largest food suppliers, as well as a processing centre for agriculture, fishery...