Search results for: 'workplace experience fm'

Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate IT...

The European facility management (FM) market is worth almost a quarter of a trillion dollars today. Although overall market growth is fairly flat, it will provide exciting opportunities in specific geographies, segments, and delivery models in the period to 2025. In spite of the significant revenue opportunity for outsourced FM, services are comm...

As technology adoption has skyrocketed, it has vastly changed the way that consumers engage with businesses across the industries, but never more than in the retail sector. Online shopping, web portals for deals and discounts, review sites allowing consumers to review, compare, praise and complain, and mobile loyalty apps are just a few of the chan...

Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...

This research study serves as an industry handbook for fleet management system (FMS) vendors. It provides a market overview, covering vehicles in operation, sales and production volumes, average annual miles driven by vehicle type, total cost of operation, production/assembly plants, and telematics penetration. This database looks at the penetratio...

This research study serves as an industry handbook for fleet management system (FMS) vendors. It provides a market overview covering, vehicles in operation, sales and production volume, average annual miles driven by vehicle type, total cost of operation, production/assembly plants, and telematics penetration. This database examines the penetration...

The Customer Experience Outsourcing Services has undergone a significant shift in the last few years across the world and the European market is no different. The market in Europe is characterized by demand for specific languages, smaller markets, differences that may be unique to certain countries, and increasing demand for nearshoring, among othe...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Brazil in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this...

29 Oct 2021  |  Asia Pacific  |  Market Research

Vietnam Facility Management Growth Opportunities

Innovative Business Models are the Way Forward for Vietnamese FM Advancement

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This study covers the Vietnamese FM market, which includes cleaning services, M&E services, and parking management only. The FM market in Vietnam accounted more than $250 million in 2020, after a 2.8% decline due to the COVID-19 pandemic. Nonetheless, market growth will remain favorable until 2026 with increasing FM demand and awareness on outsourc...