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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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20 Jan 2021  |  North America  |  Market Research
Intelligent Mobility, Japan, 2020
Keynote Speech
Intelligent Mobility Japan, 2020 is a virtual summit organized by Frost and Sullivan on November 24 and 25, 2020. This is a 2-day interactive conference, which hosted on a unique virtual platform to discuss and evaluate Growth Opportunities in new Mobility Business models covering Personal and Public Transport Systems. The conference presenters i...
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23 Jun 2016  |  South Asia, Middle East & North Africa  |  Market Research
Analysis of the Indian Point-of-Sale (PoS) Terminals Market
This research service analyses the Indian point-of-sale terminals market. India is the 13th-largest non-cash-payment market in the world. It has high potential to grow significantly as more merchants install PoS systems and accept card payments. Only 35% of the country’s population has bank accounts. The government’s initiative of providing bank ac...
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09 Jun 2016  |  Global  |  Market Research
Analysis of the Radio Access Networks (RAN) Capacity Planning and Management Market
Need for Enhanced Network Utilization and Expected Deployment of 5G to Boost Market Growth
As LTE continues to proliferate the world, network operators are challenged by the need to offer an enhanced quality of service and experience without increasing their operating expenditure. These issues can be mitigated by adopting solutions that plan the dimension of the RAN infrastructure with precision. Customer experience can be enhanced throu...
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11 Aug 2016  |  North America  |  Market Research
Global Dashboard of Selected Automotive Aftermarket Parts
How to Identify High-growth Target Markets and Products
The global automotive aftermarket offers a safe haven for suppliers and investors, but there is very little information available to help them identify new opportunities in emerging countries. In response, Frost & Sullivan has created a new research tool aimed at helping its subscription partners grow. Analysts have developed estimates of the marke...
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12 Sep 2016  |  North America  |  Market Research
Analysis of US Food Intolerance and Allergy Testing Market
Explore Potential Partners and Distribution Channels to Increase Market Position in the Direct-to-Consumer Pathway
The objective of this research is to understand the food intolerance and food allergy testing market in the United States. While allergy testing is common, food intolerance testing is provided by very few manufacturers, mostly as laboratory developed tests (LDTs) in the direct-to-consumer (DTC) pathway. The study includes key profiles of food intol...
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13 Sep 2016  |  North America  |  Megatrends
Future of Logistics
Unbundling of the Supply Chain
The supply chain market is becoming more complex in a time-constrained environment as speed of delivery and user experience emerge as critical factors; in fact, instant and same-day delivery solutions are now key service differentiators. Firms must rethink their strategies and devise more agile models that leverage economies of scale and still meet...
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