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26 Jul 2024  |  Global  |  Market Research
Circular Economy of the Battery Recycling Market, Global, 2024 2030
Efficient Battery Reuse, Resource Recovery, and Digitalized Midstream and Downstream Operations Are Driving Transformational Growth toward the Green Transition and Sustainable Mobility
The massive demand for battery supply results in high consumption of resources, some of which are scarce. It is therefore essential to extend the battery life cycle through efficient collection, sorting, refurbishment, repurposing and reuse as well as to incorporate efficient battery recycling at the end of its life to support self-driving supply c...
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16 Sep 2021  |  Global  |  Market Research
Customer Perspectives on Contact Center Trends Amidst the COVID-19 Pandemic
Acceleration in Cloud and Self-Service Solutions Pave the Way to Delivering Excellent CX
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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17 Nov 2020  |  North America  |  Market Research
Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025
Competition Moves up the Stack as IaaS Adoption Accelerates
The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...
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08 Nov 2024  |  Global  |  Market Research
Growth Opportunities in Enterprise Imaging, Global, 2023-2028
Enterprise Imaging is Experiencing Transformational Growth in its Shift to a Cloud-native Software-as-a-Service Business Model with AI Integrations as a Growth Lever
Medical imaging is no longer limited to radiology, and radiology software solutions are facing challenges in accessing and integrating patient data across health networks. As a result, healthcare providers are adopting enterprise imaging (EI) strategies to consolidate all patient data into a single platform to provide better access and improved dat...
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19 May 2023  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Cloud Contact Centers, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...
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29 Aug 2025  |  Global  |  Market Research
The CPaaS Revolution: APIs, AI, and the New Era of Communication
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...
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11 Jun 2021  |  Asia Pacific  |  Market Research
Southeast Asian Integrated Facilities Management Growth Opportunities
Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region
The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...
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20 Mar 2019  |  North America  |  Strategic Forecasting
Global Cloud Infrastructure as a Service Market Outlook, Forecast to 2023
The Infrastructure as a Service (IaaS) market remains highly active worldwide, having reached an astounding U$45.6 Billion in revenues in 2018. While adoption pace and patterns vary, all regions—North America, Europe, Latin America, and Asia-Pacific—are firmly on the path toward the cloud. In this report, we review key findings from the 2018 Clou...
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08 Oct 2019  |  North America  |  Market Research
Analysis of Embedded Telematics in the Automotive Industry, Forecast to 2025
Next-generation Vehicles With Long Term Evolution (LTE) Connectivity to Give Rise to Broader Service Structures Such as Over-the-air (OTA) Updates and Predictive Diagnostics
This study analyses the strategies, competitive landscape, business models, and future focus areas of original equipment manufacturers (OEMs), telematics service providers, and technology companies in the global automotive embedded telematics services market. This study aims to analyse the telematics services market with a focus on market trends; t...
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08 Jun 2023  |  Asia Pacific  |  Customer Research
Voice of Customer Survey—Japanese Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions
Warehouse Automation, Sustainability, and the Internet of Things (IoT) are the Key Areas that Hold Future Growth Potential
This report presents the findings of the survey conducted by Frost & Sullivan to understand fleet & asset tracking and shipment monitoring in Japan’s logistics service delivery market. The survey includes responses from decision-makers and key influencers in the fleet and logistics asset and shipment monitoring space associated with multinational a...
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