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17 Mar 2020  |  Global  |  Market Research
Indian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00 -
17 Mar 2020  |  Asia Pacific  |  Market Research
The Philippines' Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
$2,000.00 -
07 Jul 2020  |  North America  |  Market Research
North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025
Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact
This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...
$4,950.00 -
10 Nov 2020  |  Asia Pacific  |  Market Research
Digitization and Cloud Migration Transforming Asia-Pacific Contact Center Applications Market, Forecast to 2026
COVID-19 Pandemic Accelerates Adoption of New Business Models and Optimization Tools to Boost Customer Experience
The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...
$15,000.00 -
23 Apr 2021  |  Global  |  Market Research
Global Workforce IAM—Disruptive Technologies and Unified Access Solutions Enable Robust Security Postures
Enterprises Benefit from Vendor Focus on Reducing IAM Complexity to Enhance User Experience
As part of Frost & Sullivan’s ongoing research on cybersecurity, we conducted a deep-dive analysis of the Workforce Identity and Access Management (IAM) market. Frost & Sullivan defines Workforce IAM as a framework that controls and manages employee identities and access as well as policies across IT infrastructures, to protect enterprises from una...
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20 Jan 2022  |  Global  |  Megatrends
Growth Opportunities for Capturing Value in Baby Boomers
Rethinking Business Strategies as Seniors Delay Retirement and Continue to Influence Consumer Spending
Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...
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05 Jul 2022  |  North America  |  Market Research
In Vitro Diagnostic eCommerce Business Models Growth Opportunities
Disruptive Differentiation in Supply Chain Management Drives New Growth Potential
Diagnostics are central to healthcare, but not accessible to all. A 2020 Lancet study states that 47% of the global population has little to no access to accurate diagnostics, emphasizing the need for equitable distribution across geographies and containing procurement costs. The COVID-19 pandemic increased demand for personal protective equipment,...
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16 Aug 2022  |  Global  |  Market Research
Global Smart Electricity Metering Growth Opportunities
Smart Metering is the Key to Energy T ransition L ed by Transformative Mega Trends Like D ecentralization, Decarbonization, and Digitalization
This global smart electricity meter market research provides insights into the latest developments in the market, including forecasts on unit shipment and associated revenue for all major regions. The global smart meter market was affected in 2020 and 2021 by pandemic-induced delays and disruptions and supply chain bottlenecks brought on by a globa...
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19 Sep 2023  |  Global  |  Technology Research
Implications and Growth Opportunities of Metaverse in Healthcare
High Patient Engagement, Enhanced Efficacy, and Treatment Adherence Will Drive the Metaverse in Healthcare's Transformational Growth
The metaverse has the potential to transform the healthcare industry. Its applications in healthcare include therapeutics, diagnostics, surgery, and medical education. It enables patients to receive diagnoses, therapy, and remote consultations from the comfort of their homes. Healthcare professionals can leverage the metaverse for a better understa...
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09 Dec 2022  |  Global  |  Frost Radar
Frost Radar™: Digital Risk Protection (DRP) Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...
$4,950.00