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This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...

The global business process management (BPM) industry is projected to experience significant growth in the coming years. The BPM services market is estimated at US$254.1 billion in 2023 growing at 5.0% year-on-year driven by the demand for process automation and AI as organizations embark on their end-to-end digital transformation journey. Disrupti...

The regulatory technology market in life sciences has, over the last five years, quietly transformed from a back-office category dominated by document repositories and submission publishing tools to one of the most consequential software segments serving the pharmaceutical, biotech, and medical device industries. What started in the late 1990s as a...

Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...

The aerospace and defense industries have witnessed tremendous change in the past few years. Both sectors have seen a rising use of wearables. In the defense sector wearables are increasingly being used in the form of body-worn sensors for training and combat. Wearables are becoming ubiquitous in aerospace as well in the form of head-mounted displa...

04 Nov 2016  |  Global  |  Market Research

Industrial Robotics—Decoding the Robotics Impact on Manufacturing

Collaborative Robots and Enriched Connectivity Technologies are Expected to Propel Growth in Factories

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The industrial robotics market is going through a phase of transformation driven by Industrial Internet of Things (IIoT). Robots have been traditionally utilized to carry out tasks that are complex, repetitive, or hazardous to enhance productivity, quality, and operational costs for manufacturers. This research service can be useful in understandin...

17 Apr 2017  |  Asia Pacific  |  Market Research

Opportunities in Malaysia for Automation and Control System Manufacturers, Forecast to 2021

Malaysia’s Initiatives for Investment and Its Growth in the Manufacturing Sector Will Influence Automation Opportunities

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This study provides an in-depth understanding of the Malaysian automation and process control systems market, the current trends impacting the market, and the growth across automation and process control systems for the next five years. It also talks about various end users and opportunities available for automation suppliers in Malaysia. The study...

14 Jul 2021  |  Global  |  Market Research

Global Airline Industry Predictive Maintenance Growth Opportunities

Strategic Partnerships Enable Stronger and More Viable Competitive Strategies Throughout the Aircraft Manufacturing Supply Chain

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Key Issues Addressed

As global air travel is anticipated to rise in the second half of 2021, the airline industry faces challenges in extending the life of current and future aircraft. Recovery from the weak economic environment due to the COVID-19 pandemic accelerates demand for more cost-efficient, secure, and standardized ways to improve overall aircraft maintenance...