Search results for: 'Colocation Data Center Service Trends'
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13 Feb 2025  |  Global  |  Market Research
Growth Opportunities in Global Enterprise Network Services, 2024-2028
Network Services are Experiencing Transformation
The global enterprise network services market has experienced modest contraction in recent years with this capital-intensive and mature market. Key macroeconomic factors, including elevated interest rates and persistent inflation, have exerted downward pressure on market dynamics. In addition, price compression in network services has intensified a...
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10 Oct 2023  |  North America  |  Market Research
OE Benchmarking of EV Aftersales in North America and Europe
Omnichannel Programs and Strategic Partnerships between OEMs and Third-party Service Providers are Resulting in Holistic EV Aftersales Services
The electric vehicle (EV) market is undergoing rapid transformation as original equipment manufacturers (OEMs) compete to offer innovative products and services that enhance customer experience and loyalty. The EV aftersales landscape is also evolving and poses many challenges and opportunities for OEMs and their channel partners. This report provi...
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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06 Jun 2023  |  Global  |  Megatrends
Trend Opportunity Profile Series—Retail
Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
This research service consists of Trend Opportunity Profiles that cover the global aspects of retail services, featuring the most upcoming trends that cater to the retail industry. In addition, the study describes the opportunities for several sectors, such as FMCG, retail, ICT, business, and financial services. Trend Opportunity Profiles Serie...
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26 Mar 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Enterprise Network Services, 2026
Agentic AI, Embedded Security, Sovereignty, Quantum Readiness, and Software-Driven Infrastructure Navigate Network Modernization Efforts
Enterprise network services are undergoing structural transformation, driven by AI adoption, distributed architectures, regulatory complexity, and rising performance expectations. Managed and co-managed models are gaining momentum as organizations prioritize operational resilience, shared accountability, and access to automation at scale, capabilit...
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18 Jun 2021  |  Global  |  Megatrends
Trend Opportunity Profiles—Data Marketplaces
B2B Portals Enabling Monetization of Enterprise Data
More than 2.5 quintillion bytes of data are generated every day, of which 90% was generated in the last two years. With this explosive amount of data generation, data marketplaces have immense potential to create new revenue streams by productizing data assets. Data marketplaces are displacing old data sharing models and significantly altering the...
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08 Dec 2021  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...
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02 Apr 2024  |  North America  |  Market Research
Growth Opportunities in the US Tier I Mobile Device and Data Industry
Fixed Wireless Access, Wearables, and Smartphones are Compelling Growth Opportunities for Tier I Operators
The US mobile communications industry continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, development...
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14 Feb 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Network Services, 2024
Security, Automation, AI, and Adjacent Services Are the Keys to Success
Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...
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09 May 2018  |  Asia Pacific  |  Market Research
Vietnamese Contact Center Applications Market, Forecast to 2023
Still-developing IT Infrastructure Offers Plenty of Growth Opportunities
The Vietnamese contact center applications market size is estimated to grow from $4.0 million in 2016 to $5.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 5.1%. The research service covers the contact center applications market in Vietnam based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Respo...
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