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The progressive digitalisation of the security eco system is substantially impacting security missions and traditional operating processes. Worldwide, security end-users are exploring and adopting new digital tools to tackle existing and upcoming threats in a more cost efficient way. Frost & Sullivan has identified four different trends disrupting ...

In light of the spate of natural disasters in Japan, businesses are increasingly re-assessing their preparedness for disaster recovery and business continuity planning (DR/BCP). In recent years, Japan has witnessed a wave of migration from UNIX to x86 servers, with many Japanese companies re-configuring their IT infrastructure, focusing on cloud-ba...

The Security Service Edge (SSE) market is growing, one might say, violently. Two mad rushes drive that growth: large enterprises pursuing secure cloud transformation to move from legacy hardware to a cloud Zero Trust Architecture (ZTA), and medium enterprises upgrading from simple antivirus solutions to full-fledged cloud-delivered cybersecurity (t...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...

As Internet access, eCommerce, and mobile usage continue to increase in adoption among enterprises; social, mobility, analytics, and cloud (SMAC) offer immense opportunities for cloud vendors. India’s small and medium-sized business (SMB) sector has also been a primary vertical of the cloud computing market.

This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

Cloud Access Security Broker (CASB) is a security solution that acts as a policy enforcement point between cloud service users and cloud services. The term CASB was coined over a decade ago, but today it is an essential component in any security architecture. However, CASB was designed at a time when perimeter-based security was still relevant; the...