Search results for: 'smart messaging services'

The 2023 North American enterprise cloud contact center Frost Radar™ identifies leaders in the enterprise contact center-as- a- service (CCaaS) industry. The market continues to mature and brings enhanced technology, efficiency, and agility to contact centers throughout North America. Frost & Sullivan defines a cloud contact center as a network-b...

15 Jun 2022  |  Global  |  Market Research

Global Airline Lounge Growth Opportunities

Competitive Intensity and Service Quality Driving Airline Lounge Innovations and Offerings

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This research service investigates the trends in airline-branded lounge services as airlines begin to recover from the pandemic-induced shutdowns and travel restrictions. The report explores airline-branded lounge features and services that can determine passenger loyalty to the airline and discusses the factors driving and restraining the growth o...

The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile ope...

14 Oct 2020  |  North America  |  Market Research

Growth Opportunities in the Medical Waste Management Market in North America, Europe, and Asia-Pacific, Forecast to 2024

Regulation, Technology, and Service Opportunities Set to Reinvigorate Market Growth

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The landscape for medical waste management across North America, Europe, and Asia-Pacific is in a time of uncertainty and turbulence. The COVID-19 global pandemic has brought a glut of medical waste, but at the same time, the postponement or cancellation of medical appointments and elective surgeries has tempered the impact in terms of absolute vol...

The cloud services market in Latin America has been witnessing changes in the consumer mindset toward cloud computing. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of the SaaS and PaaS solutions and therefore are making investments in the cloud. The SaaS market has diversified industry...

South Korean DDoS solution market witnessed a growth of 12.1% on a YoY basis and reached $28.7 million of vendor revenue in 2016. The rise of DDoS attacks in South Korea has helped to raise awareness among many businesses. Many vendors and service providers announced that South Korea was among the top 10 source countries of DDoS attacks. Though the...

This research study provides key trends and predictions for the global distribution control systems (DCS) market. A DCS can range from a single controller and operator workstation to large systems incorporating multiple controllers and workstations. In general, a DCS has multiple controllers that interact with one another by sharing a common networ...

The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...