Search results for: 'solution mining'

This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Innovations in Incident Zero knowledge encryption, Endpoint security and management solutions, AI-SIEM platform, Social media security, Predictive security intelligence, Multi-Factor Authentication (MFA), AI-powered Defense. Cyber Security TOE’s ...

This Frost & Sullivan study provides an overview of the current state of the global airline revenue management market to understand how airlines are optimizing their revenues, the impact of the COVID-19 pandemic on this market, and the way forward for airlines. The study tracks the latest technologies and market trends that are key variables in det...

Medical triaging in hospitals has significant challenges, including long patient wait times, increased healthcare staff workload, risk of human error in triaging, and unsatisfactory patient outcomes, primarily due to manual triaging processes. These factors impact the quality and efficiency of patient triaging, creating an urgent need for innovativ...

Frost & Sullivan’s June 2022 study, Sustainability and Circularity Matters—Contact Center Growth Opportunities Under the ESG Umbrella (K747-76), focused on CC service providers’ sustainability efforts as low-hanging fruit for progress in the broader ESG area. This analysis serves as a broader update to the June 2022 study. Some industries, includi...

This Frost Radar™ analyzes the global unmanned aerial systems (UAS) communication disruptors industry, specifically focusing on vendors that offer solutions that can breach a drone’s communication, radio, and GNSS signals that connect it to its operator. Frost & Sullivan uses its proprietary benchmark methodology to plot the top global vendors in t...

This study maps the customer behaviour and expectations from CRM solution implemented in Malaysian enterprises. Further the study also assesses the most suitable vendor fulfilling customer criteria and challenges, alongwith a top of the mind vendor analysis in Malaysia CRM market.

Climate change and the resulting environmental regulations continue to affect all European sectors, including the building construction and demolition space. The European Green Deal, a package of policy initiatives, boosts efficient resource use, outlining investments needed for climate mitigation and adaptation. It calls for a 40% reduction in ove...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing technologies, emphasizing AI-driven solutions across various sectors. Key innovations include AI-powered platforms for context-aware insights and real-time computing, a global payments platform facilitati...