Search results for: 'Field services Management'

The LATAM cloud contact center (CC) market grew substantially in 2022, driven by accelerated migration from premises-based contact center implementations. As organizations realize that providing superior customer experience (CX) is fundamental for competitive differentiation, they respond to growing customer expectations by delivering seamless, eff...

15 Nov 2016  |  North America  |  Market Research

Healthcare 2020—Business Model Transformation Guidebook

Exploring New Models for Monetizing Services and Solutions

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Healthcare as an industry is entering a phase of rapid transformation. Digitization of products, services, and commerce models are democratizing current healthcare systems and unlocking new values by displacing high-cost gatekeepers and previously inaccessible segments. Around 80% of the business models in 2025 will be driven by platform-based heal...

This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Zero-trust Security, Risk Assessment, Managed Cybersecurity Services, Cloud-based Compliance and AI-powered Security Platform. Cyber Security TOE’s mission is to investigate new and emerging developments that aim to protect the network infrastruc...

This Frost & Sullivan report examines leading service providers in North America that offer comprehensive Ethernet services across both retail and wholesale segments. The market continues to face declining revenue growth, driven by ongoing price compression, increased competition, market maturity, and the rising adoption of software-defined wide ar...

23 Feb 2018  |  Asia Pacific  |  Market Research

Nondestructive Testing (NDT) Inspection Services Market in Emerging Asia-Pacific, Forecast to 2022

Regulatory Compliance Amidst Rapid Industrial Proliferation, Propelled by Favorable Government Policies for Investors to Drive the Overall Market Growth

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Key Issues Addressed Key Benefits

With fluctuating and generally declining global oil prices, political instability, and many other factors, NDT inspection service providers have faced questions regarding their growth strategies going forward. Renewable energy is expected to be an emerging market for growth. Aging plant equipment and their inspection are opening up avenues for NDT ...

Existing 3G/4G networks may not be able to handle the advanced technologies in use in smart cities. 5G can act as an enabler of smart nations as it can provide the necessary technological support that can boost the efficiency of select smart city projects. Smart city ecosystem applications can support the business case for 5G and drive the growth o...

20 Mar 2019  |  North America  |  Market Research

Growth Opportunities in the North American Clinical Laboratory Services Market, Forecast to 2022

Laboratories Seek Alternate Revenue Streams to Combat Reimbursement Pressure

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Clinical laboratory services represent one of the highest healthcare expenditures in North America, yet the United States and Canada represent different scenarios in the way clinical services are rendered. The market for clinical lab services in Canada was an estimated $10.33 billion in 2017 whereas in the United States it was an estimated $78.33 b...

21 Jan 2021  |  North America  |  Market Research

Growth Opportunities in the North American UCaaS Market

COVID-19 Accelerates Growth, but Success Varies Widely by Provider

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COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...

The cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) markets continue on their steady growth path, accelerated by the COVID-19 pandemic. This is partly due to cloud technology's proven effectiveness in powering digital transformation initiatives for enterprises of all sizes around the world. In addition, a solid cloud found...