Search results for: 'self service changes adoption'

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutio...

The European water and wastewater utility services market is amongst the most mature markets in the world and leads in spending compared to its global counterparts. The need for efficiency in operations and modernisation is expected to augment utility spending. In addition, the rehabilitation of ageing infrastructure and the uptake of smart solutio...

This Frost & Sullivan study analyzes the automotive fleet service aftermarket in North America and Europe. CASE-driven transformational megatrends, geopolitical escalations in Europe, and rising competitive intensity in the value chain are driving digital transformation through telematics and connected technology in the automotive fleet maintenance...

Global demand for electric vehicle (EV) batteries is surging, driven by the rapid growth of EVs and the increasingly stringent environmental regulations. In response, the industry is experiencing a transformative shift, with advancements in battery formats, chemistries, and structural designs. Cylindrical, prismatic, and pouch cells—each with uniqu...

Pharmaceutical commercialization is a multidimensional concept in the successful launch and distribution of a drug. The process includes the development of a pricing strategy that reflects the drug’s value, negotiation with payers to ensure drug cost coverage, regulatory compliance, and the generation of evidence to support the drug’s value proposi...

The North American data center colocation market is dynamic, rapidly growing, and provides enterprises with cost-effective and reliable solutions for their IT infrastructure needs. With the rise of enterprise digital transformation, sustainability initiatives, and implementation of immersive technology, the data center has become a critical infrast...

This deliverable analyzes growth opportunities for electronic manufacturing services (EMS) providers in the industrial automation field with respect to the future of smart factories and robotics. The scope of the study includes market drivers and restraints, pricing trends, and growth trends for EMS providers in industrial automation. It evaluates ...

The connected motorcycles study for North America and Europe provides an insight into the technological development and innovations of the new decade that will transform the motorcycles industry. The current generation of motorcycles will have new technologies such as embedded connectivity, artificial intelligence, and vehicle-to-everything (V2X) s...

31 Aug 2021  |  Asia Pacific  |  Customer Research

Navigating Digital Transformation Through COVID-19 and Beyond, Asia-Pacific

Businesses Accelerate Digital Transformation Projects and Leverage Flexible Cloud Services to Enable Faster Return to Growth

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This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees...