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The Frost & Sullivan Customer Contact East Executive MindXchange event revealed an evolving customer experience (CX) landscape in which a back-to-basics theme emerged. While the rate of change is accelerating, thanks in large part to technology innovation designed to meet the challenge of growing customer engagements, contact center thought leaders...

Total demand for select construction and mining equipment market in India was found to be 105,811 units in FY2013. The market for new C&ME is likely to grow at a CAGR of 9.6% to 166,876 units in FY2018. Large allocations by government to public projects such as NHDP, Metro, and BRTS in India and strong emphasis on construction and real estate is li...

This edition of the Industrial Bioprocessing TOE features information on high-recovery solar panel recycling process, automated solar tracker system, fully automated PV recycling pathway, enhanced weather forecasting with geostationary satellite based multispectral imaging, integrated thermal–mechanical separation for PV panel recycling, anaerobic ...

With sustainability in the food and beverage industry drawing attention on global platforms, such as the COP28 UAE Declaration, stakeholders seek to transform their food systems. Sustainability will gain momentum in the nutrition industry because of the growing manufacturer and consumer awareness about the environment and government initiatives to ...

The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...

This issue of the Nanotechnology Opportunity Engine profiles significant advancements in nanotechnology for enhanced performance across various sectors. The featured innovations include bio-hybrid printing and nanocomposite deposition techniques for smart devices, carbon nanoparticles for enhanced uptake of genetic payloads in crop gene editing, se...

The pace of technological change continues to accelerate, exposing significant limitations in militaries technological abilities to combat emerging threats. The introduction of new technologies has created new vulnerabilities for military forces, demanding strategies to meet a wide range of threats that are becoming more lethal, diversified, hybri...

The analytical instrumentation for the chemicals and petrochemicals market includes companies that use analyzers and other tools for: • Producing and processing of base chemicals, intermediate chemicals, and fine chemicals; • Refining and producing petroleum-based chemical products (such as petroleum jelly, motor oil, diesel, lubricants, and ke...

The aim of this study is to research and analyze the short-, medium-, and long-term impact of advanced lightweighting materials in the automotive industry, especially with regard to magnesium and aluminum. Readers of this report should be able to understand the trends that these metals are setting in the industry and how their use can be compared t...