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This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

Turkey’s PPE market was valued at $575.0 million in 2021 and is forecast to grow at a compound annual growth rate (CAGR) of 6.0% from 2021 to 2026. Mounting concerns regarding workplace hazards and stricter safety protocols are expected to drive demand for PPE during the forecast period. Overall market growth declined by 5.6% in 2020 as govern...

The contact center applications market in Malaysia grew by 5.2% in 2016, compared the declining trends the previous year. The market is forecasted with a CAGR of 1.5% from 2016 to 2023. This study is part of Asia Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indone...

The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...

The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

The global building construction market is expected to grow steadily from $8.89 trillion in 2025 to $10.56 trillion by 2031, at a 2.9% CAGR, supported by urbanization, housing demand, industrial expansion, and investment in data centers, healthcare facilities, logistics hubs, and advanced manufacturing assets. While growth remains positive, the mar...

This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the leve...